Floor Supervisor-Office Manager

Robin's Restaurant•Cambria, CA

23d•$24 - $28

About The Position

We are seeking a versatile, tech-savvy Restaurant Floor Supervisor & Office Manager who combines a genuine commitment to hospitality with strong organizational skills. The role divides time between championing the guest experience on the dining room floor (approximately 40%) and supporting business operations through digital and physical organization (approximately 60%). The successful candidate will shift between leading an energetic floor shift and managing spreadsheets and cloud-based organization systems. The position supports the restaurant’s mission to delight guests with a remarkable dining experience that brings them back, guided by the values of authenticity, respect, and enthusiasm. Compensation is $24–$28 per hour for approximately 36 hours per week.

Requirements

At least 1–2 years of restaurant leadership experience.
At least 1 year of administrative or office support experience.
Advanced, hands-on proficiency with Microsoft Office, including Excel and Word, and Google Workspace, including Sheets, Docs, and Drive.
A warm, empathetic, service-oriented personality and a genuine enjoyment of making people feel welcome and valued.
Exceptional organizational skills and attention to detail, including the ability to identify typos, spreadsheet discrepancies, inventory shortages, and misplaced decor.
Ability to adapt quickly to modern restaurant POS systems and reservation platforms.
Availability for a flexible schedule, including peak dinner shifts, weekends, and holidays.

Nice To Haves

Familiarity with restaurant POS systems such as Toast or Clover.

Responsibilities

Greet guests warmly, manage table touches, and proactively resolve minor service issues to create positive guest experiences.
Inspire, coach, and support front-of-house staff in delivering warm, seamless service.
Audit the dining room to ensure lighting, music, temperature, and cleanliness meet brand standards.
Manage the floor and floor rotations, and accurately reconcile the cash drawer at shift close.
Maintain, organize, and update digital files using Google Workspace and Microsoft Office, and keep physical files organized.
Order, track, and log front-of-house and office supplies; verify digital vendor invoices for accuracy.
Track maintenance schedules and maintain the vendor list.
Update the POS system with menu changes and manage the restaurant’s central email inbox.