Restaurant Expeditor (KDS Expert) (41435)

Havana Central Group•New York, NY

About The Position

The Restaurant Expeditor ensures kitchen orders are prepared in a timely manner and according to menu and guest specifications. The role is responsible for the final presentation of each plate, ensuring it is dressed and garnished correctly and free from smudges or spills. The expeditor directs kitchen runners and wait staff delivering completed orders to keep food moving from the kitchen to guests. This role requires high-volume restaurant experience and expert proficiency with Kitchen Display Systems (KDS), such as Toast. The expeditor uses the KDS to manage, track, prioritize, and coordinate orders; monitor ticket times; manage modifications; identify delays; and troubleshoot common system issues. Strong KDS expertise supports clear communication between kitchen and service staff and an organized, efficient kitchen during busy service periods.

Requirements

  • One year of experience as a kitchen expeditor using a KDS.
  • Experience working in a high-volume environment.
  • Great communication skills.
  • Ability to work positively in a fast-paced environment.
  • Ability to work effectively within a team.
  • Ability to be on your feet and alert for extended periods.
  • Ability to lift up to 35 lbs. as needed.
  • Ability to continuously use hands and arms and to bend, reach, and twist.
  • United States work authorization is required.

Nice To Haves

  • Additional experience as a food runner, line cook, or server in a full-service restaurant.
  • Bilingual English/Spanish.

Responsibilities

  • Ensure kitchen orders are prepared in a timely manner and according to menu and guest specifications.
  • Check the final presentation of plates, including dressing and garnishing, and ensure they are free from smudges or spills.
  • Direct kitchen runners and wait staff delivering completed orders.
  • Use the KDS to manage, track, prioritize, and coordinate orders.
  • Monitor ticket times, manage order modifications, identify delays, and troubleshoot common KDS issues.
  • Maintain smooth communication between kitchen and service staff and support efficient kitchen operations during high-volume service.
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