Expeditor

Wisenbaker Builder Services • Jacksonville, FL

4d

About The Position

The Expeditor manages the daily scheduling and execution of cabinet and countertop installations and service calls. The role coordinates crews, verifies materials, and ensures job documentation is accurate so projects proceed smoothly and installers and service teams can perform their work effectively. The Expeditor supports high-volume operations involving contractor crews and contributes to project delivery and customer satisfaction.

Requirements

• High school diploma or equivalent.
• Strong organizational and multitasking skills under pressure.
• Excellent verbal and written communication skills.
• Ability to work independently, take initiative, and solve problems quickly.
• Physically able to lift up to 25 lbs.

Nice To Haves

• Experience with Wisenbaker processes.
• Experience with Echelon software.

Responsibilities

• Manage daily job schedules and communicate updates with crews and internal teams.
• Verify work orders are complete, with accurate notes and materials reserved.
• Coordinate and dispatch installers for jobs, including arranging coverage for absences or staffing gaps.
• Respond to questions and provide guidance to crews, field teams, and service staff throughout the day.
• Update and maintain job records, emails, and status reports accurately and promptly.
• Pre-plan upcoming jobs and review the weekly workload (“Look Ahead”).
• Support Field, Design, and Service teams in resolving issues and improving workflow efficiency.
• Maintain a positive, motivating attitude and promote a collaborative team environment.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED