Restaurant/Catering Server

ASM Global • Grand Rapids, MI

16d • Onsite

About The Position

The Server position provides exceptional guest service while working collectively and cooperatively in the Clubs, Suites, or In-Seat environment. This role involves interacting with guests to ensure satisfaction, providing personal service and attention to detail, serving a variety of food and beverages, and working as a team with fellow associates. The server will also support the service staff by clearing and cleaning tables, running food, and performing assigned opening, closing, and side work duties. Additionally, the server must be knowledgeable about other food, beverage, and retail outlets within the stadium.

Requirements

• One (1) to two (2) years working in a fast-paced high-end club, or restaurant
• High school diploma or equivalent.
• Must possess Michigan Alcohol Server Certification (ex: Servsafe, TIPS)
• All applicants must be at least 18 years of age.
• Ability to interact with co-workers in order to assure compliance with company service standards.
• Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
• Ability to multitask in a fast paced, team orientated setting.
• Must be able to read, speak and write English Language in order to communicate with guests.
• Ability to lift and transport items weighing 10-30 pounds, occasionally 50 pounds.
• Ability to work all events, including extended hours, nights, weekends, and holidays.
• Must have sufficient mobility to perform assigned production tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time.

Responsibilities

• Ability to interact with guests in order to assure guest satisfaction.
• Provide our guests with personal service and attention to detail that will exceed their expectations.
• Serve food, soda, water, wine, draft beer, and bottled beer.
• Work as a team with fellow associates and other service departments within stadium.
• Support the service staff by clearing/cleaning tables and running food.
• Performs opening, closing, and side work duties as assigned.
• Must be knowledgeable of other food, beverage and retail outlets within the stadium.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED