Restaurant Busser

Resorts World New York CityMiami, FL
Onsite

About The Position

A Busperson is responsible for setting and clearing dining tables and stocking service stations in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.

Requirements

  • Knowledge of the appropriate table settings and service ware.
  • Ability to understand and communicate English to comprehend and respond to basic guest requests. Ability to understand written English to read any caution or safety notices.
  • Ability to grasp, lift and/or carry, or otherwise, transport up to 50 lbs. through a crowded room.
  • Ability to move or push goods on a hand cart/truck weighing a maximum of 200 lbs.

Nice To Haves

  • High school diploma or equivalent preferred
  • 3 or 6 months of related experience and/or training; or equivalent combination of education and experience.

Responsibilities

  • Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc.
  • Ensure tableware is in good and working condition and report any defects for repair
  • Stock, maintain and clean designated food station(s)
  • Assist food server(s) with table service, including, but not limited to, serving beverages, breads, etc.
  • Retrieve and transport dirty tableware to dishwashing area
  • Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
  • Perform any general cleaning tasks using standard hotel cleaning products as assigned by supervisor to adhere to health standards.
  • Folding napkins for all meal periods throughout the day to maintain an adequate supply
  • Perform all assigned side work to include replenishing condiments and restocking side stands.
  • Perform other duties as requested, such as cleaning unexpected spills, handling special guest requests, greeting and seating guests and ensuring guest satisfaction.
  • Attend required meetings.
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