Restaurant Busser/Food Runner

Pacific Palms Resort•City of Industry, CA

About The Position

The Restaurant Busser/Food Runner assists servers to ensure prompt, courteous, high-quality service and a clean, safe, and sanitary environment for guests. The role involves setting up and resetting the dining room, assisting servers during meal periods, carrying trays of plated food, and maintaining restaurant cleanliness and sanitation. The employee must know menu items, remember seat positions and table numbers, communicate with the team, and complete opening, closing, and side-work duties. The position pays $16.90 per hour. A valid, unexpired California Food Handler and RBS Certificate is required.

Requirements

Valid, unexpired California Food Handler and RBS Certificates.
Professional appearance and attitude.
Excellent communication skills.
Ability to work varied shifts, including evenings, weekends, and holidays.
High school diploma or equivalent.
Basic mathematical skills.
Good knowledge of computer systems.

Nice To Haves

Previous customer service experience.

Responsibilities

Set up the station and dining room, including setting ashtrays with logo matches on each table.
Provide guests with the highest quality of service and greet and thank customers with a smile.
Keep the restaurant clean and sanitary, including furniture, floors, and restrooms.
Arrange and reset furniture and the dining room according to specifications.
Assist servers during meal periods and provide help to servers without hesitation.
Carry trays of plated food items with one hand.
Memorize seat positions and table numbers and maintain knowledge of menu items.
Complete opening and closing side work and follow opening and closing guidelines.
Complete all duties on the side-work list and adhere to the cleaning program and sanitation guidelines.
Maintain two-way communication and follow through on projects for supervisors and team members.
Sign and update duties before leaving.
Answer general questions about the restaurant and represent RED positively.
Respect company property and refrain from unauthorized use of keys, security cards, or security codes.
Perform preventative maintenance.
Complete all closing procedures.
Perform other duties reasonably assigned by management.