Restaurant Assistant Manager

Rooted•Metairie, LA

14d

About The Position

Rooted Hospitality Group is seeking a Restaurant Assistant Manager to help lead and inspire the team to deliver consistent excellence in service, operations, and guest experience. The role helps create a welcoming environment for team members and guests and supports the General Manager in managing restaurant operations. The Assistant Manager develops team members, supports recruitment and training, assists with performance management and expense monitoring, and works with the management team to improve processes and maintain safety. The role also champions the company’s brand and hospitality standards, engages with the local community, develops food and beverage knowledge, oversees beverage inventory and purchasing, supports inventory counts and variance analysis, and ensures accurate cash handling and point-of-sale operation. The position includes overseeing restaurant cleanliness, organization, and compliance with company standards, and collaborating with the General Manager and other managers to achieve financial and operational goals. The role requires lifting up to 25 pounds and extended periods of standing, walking, bending, stooping, and lifting.

Requirements

At least 1 year in a high-volume management role, or at least 3 years as a shift lead in a full-service restaurant.
Positive attitude, strong work ethic, and exceptional communication skills.
Ability to self-manage timelines and prioritize in a fast-paced environment.
Excellent organizational skills and flexibility in adapting to changing priorities.
Passion for the food and hospitality industry, integrity, and good judgment.
Ability to lift 25 pounds.
Ability to bend, stoop, stand, walk, and lift for extended periods.

Responsibilities

Cultivate a nurturing, learning-focused environment that supports team growth and development.
Partner with the General Manager to recruit front-of-house staff, conduct interviews, and make hiring recommendations.
Mentor and coach team members, conduct annual performance reviews, and support pay increase decisions.
Facilitate training programs and monitor team members’ progress and application of skills.
Provide constructive feedback and encourage open, authentic dialogue.
Support proactive performance management in accordance with employment policies and procedures.
Assist with monitoring labor and other expenses and work with the General Manager to meet budgets and improve operational efficiency.
Work with the management team to refine restaurant processes and drive continuous improvement.
Enforce safety protocols to maintain a secure environment for team members and guests.
Promote genuine hospitality and consistently exceed guest expectations.
Ensure team members represent the company’s brand professionally and reflect its values.
Engage with the local community to improve brand visibility and foster partnerships.
Develop comprehensive knowledge of food and beverage menus, including ingredients, preparation, and presentation.
Oversee beverage inventory and purchasing, assist with mid- and end-period counts, and analyze variances.
Ensure accurate cash handling and proper operation of the point-of-sale system.
Oversee restaurant upkeep, cleanliness, organization, and compliance with company standards.
Collaborate with the General Manager and other managers to achieve financial and operational goals.