Restaurant Assistant Manager
About The Position
The Restaurant Assistant Manager champions operational excellence across Saks Global Restaurants. The role leverages team members’ strengths, maintains brand standards, and executes culinary and service initiatives to deliver an exceptional hospitality experience while supporting guest satisfaction and business profitability. The Assistant Manager connects strategy with floor execution and partners closely with the General Restaurant Manager and Executive Chef. Responsibilities include overseeing dining-room and kitchen quality, ambiance, and cleanliness; enforcing health and safety standards; supporting financial and administrative operations; coordinating events; and leading, coaching, and developing restaurant Associates. The role also collaborates with People Business Partners, culinary leaders, and other department managers on staffing, training, performance, and operational communication.
Requirements
- 2–4 years of relevant restaurant management or hospitality leadership experience.
- Proven history of leading, motivating, and coaching diverse teams to achieve high-performance objectives.
- Exceptional oral and written communication skills, with the ability to work with corporate partners, culinary leaders, and guests.
- Highly motivated and results-driven, with strong attention to detail and problem-solving skills under pressure.
- Basic proficiency with the MS Office Product Suite, Google Workspace, and modern POS and inventory systems.
- Ability to stand for extended periods, bend, climb stairs, and lift and carry up to 35 pounds.
- Willingness to work a flexible schedule, including evenings, weekends, and holidays.
Nice To Haves
- Four-year degree or equivalent career experience.
Responsibilities
- Oversee premium quality, ambiance, and cleanliness across dining rooms and kitchens.
- Enforce local health and safety standards and Saks Global policies in all work areas.
- Drive the restaurant team to achieve and maintain a 90% score or better on seasonal secret shop reports and health sanitation evaluations.
- Manage inventory counts, process batch invoices, assist with month-end forecasts, and review preliminary profit and loss reports against the bottom line.
- Maintain accurate administrative paperwork and POS reports, partnering with the General Restaurant Manager and Executive Chef to support business needs.
- Coordinate and support special promotions, private bookings, and seasonal events.
- Oversee Associates’ daily tasks and maintain a high-energy, service-oriented floor presence.
- Mentor, coach, and counsel direct reports while fostering a collaborative team culture.
- Provide constructive feedback, resolve conflicts, and administer disciplinary action when necessary.
- Work with People Business Partners on restaurant staffing matters, including onboarding, ongoing training, payroll, and benefits.
- Communicate with the General Restaurant Manager and Executive Chef(s) about scheduling, financial performance, upcoming events, and employee relations.
- Participate in weekly department manager meetings and share relevant restaurant updates with other business units.
- Communicate corporate updates, operational changes, and daily goals to frontline restaurant staff.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Basic life insurance
- Supplemental life insurance
- Disability insurance
- Additional voluntary benefits, such as critical illness, hospital, and accident insurance
- Employee discount
- Career advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
