Restaurant Assistant Manager

Rooted Hospitality Group•Metairie, LA

15d

About The Position

Rooted Hospitality Group (RHG) is seeking an integrity-driven Restaurant Assistant Manager to help lead and inspire the team in delivering consistent excellence in service, operations, and guest experience. The role helps create a welcoming environment for team members and guests, supports the General Manager (GM), and contributes to financial and operational goals. The Assistant Manager develops and coaches team members, assists with recruiting and training, supports performance management, monitors expenses and operational processes, and enforces safety protocols. The position also champions RHG’s brand and hospitality standards, builds community relationships, develops food and beverage knowledge, oversees beverage inventory and purchasing, supports inventory counts and variance analysis, and ensures accurate cash handling and point-of-sale operation. The role includes overseeing restaurant cleanliness, organization, and compliance with company standards. RHG describes its workplace as supportive and dynamic, with a focus on collaboration, innovation, diversity, participation, training, and career growth.

Requirements

At least 1 year in a high-volume management role, or at least 3 years as a shift lead in a full-service restaurant.
Positive attitude, strong work ethic, and exceptional communication skills.
Ability to self-manage timelines and prioritize in a fast-paced environment.
Excellent organizational skills and flexibility in adapting to changing priorities.
Passion for the food and hospitality industry, with integrity and good judgment.
Ability to lift 25 pounds.
Reasonable range of motion, including bending, stooping, standing, walking, and lifting for extended periods.

Responsibilities

Cultivate a nurturing, learning-focused environment that supports team growth and development.
Partner with the GM to recruit front-of-house staff, conduct interviews, and make hiring recommendations.
Mentor and coach team members, conduct annual performance reviews, and support pay increase decisions.
Facilitate training programs and monitor team progress and application of skills.
Provide constructive feedback and encourage open, authentic dialogue.
Support proactive performance management in accordance with employment policies and procedures.
Help monitor labor and other expenses and collaborate with the GM on budget compliance and operational efficiency.
Work with the management team to refine restaurant processes and drive continuous improvement.
Enforce safety protocols for team members and guests.
Create a culture of genuine hospitality and consistently exceed guest expectations.
Champion RHG’s brand image by ensuring team members demonstrate professionalism and reflect company values.
Engage with the local community to increase brand visibility and foster partnerships.
Develop comprehensive knowledge of food and beverage menus, including ingredients, preparation, and presentation.
Oversee beverage inventory and purchasing, assist with mid- and end-period counts, and analyze variances.
Ensure accurate cash handling and proper operation of the point-of-sale system.
Oversee restaurant upkeep, cleanliness, organization, and compliance with company standards.
Collaborate with the GM and other managers to achieve financial and operational goals.