Restaurant Assistant General Manager

CEC Entertainment•Mesquite, TX

About The Position

The Assistant General Manager contributes to executing Peter Piper Pizza’s operating standards and ensuring guests receive a high-quality experience through outstanding hospitality, quality products, and a clean environment. The role supports coaching and developing Team Members, Certified Trainers, Team Leads, and entry-level managers, and assists the General Manager with restaurant profitability, staffing, and daily operations. The position includes opening and closing the restaurant, maintaining safety and compliance, and reinforcing guest-service expectations.

Requirements

  • Be at least 18 years of age, or the age permitted by local law for selling, ringing up, checking identification, and serving alcohol.
  • High school diploma or GED, or an equivalent combination of relevant education and experience.
  • Two years of management experience, preferably in the restaurant or hospitality industry, or an equivalent combination of relevant management and industry experience.
  • Basic computer skills.
  • Ability to lift or carry objects weighing 0–50 pounds during a scheduled shift.
  • Ability to stand, bend, kneel, reach, push or pull, walk, and squat during a scheduled shift.
  • Ability to handle job stress and interact effectively with guests and coworkers.

Nice To Haves

  • Management experience in the restaurant or hospitality industry.

Responsibilities

  • Assist the General Manager in ensuring restaurant profitability, including through sales, labor-cost control, and food-waste control.
  • Assist with recruiting, interviewing, hiring, and onboarding Managers and Team Members to meet business needs.
  • Train, coach, and develop entry-level managers and team members.
  • Open and close the restaurant using the appropriate checklists.
  • Ensure managers and team members follow applicable rules, regulations, policies, and procedures.
  • Maintain a safe working environment for managers, team members, and guests.
  • Model and reinforce guest hospitality expectations.
  • Assign daily tasks to entry-level managers and team members and follow up on their completion.

Benefits

  • Commission potential for Membership and Fun Pass sales, with amounts varying by exempt or non-exempt status and paid bi-weekly unless state law requires otherwise.
  • Telemedicine access.
  • Early wage access through the “Work Today, Get Paid Tomorrow” program.
  • 401(k) retirement plan.
  • Employee meal discounts.
  • Employee Assistance Program (EAP).
  • Tuition savings and scholarships.
  • Financial relief resources.
  • Part-time employees may enroll in fixed indemnity medical coverage, dental and vision options, and voluntary life and short-term disability benefits.
  • Full-time employees averaging 29.5 or more hours per week are eligible for comprehensive medical, dental, and vision coverage; paid sick and vacation time; paid holidays where applicable; FSA/HSA options; life and disability insurance; voluntary benefits; legal coverage; and additional education and student loan support.
  • Paid sick leave and other benefits as required by applicable state and local laws.
  • Job training and career growth opportunities.
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