RESTART INTAKE & CASE MANAGEMENT SPECIALIST

CATHOLIC CHARITIES FAMILY AND COMMUNITY SERVICES•City of Rochester, NY

2d•Onsite

About The Position

As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special!

Requirements

Bachelor’s Degree in Social Work, Human Services or related field preferred. Equivalent Combination of education and experience will be considered.
Valid and clean NYS Driver’s License.
Recovery peer advocate training preferred.
A minimum of one year of experience working with the substance use disorder population required.

Nice To Haves

Recovery peer advocate training preferred.

Responsibilities

Provides ongoing case management for residents from admission through discharge.
Assists in obtaining medical, dental, legal, Department of Human Services (DHS), Child Protective Services (CPS), and clothing needs upon admission and throughout treatment stay as guided by the treatment and discharge plan.
Assists in discharge planning to assure a safe transition whether planned and unplanned.
Prepares and inputs required documentation of interactions and as well as ongoing review and resolution of managed care.
Consults Clinical Manager if there are any clinical concerns with the client
Facilitates transportation to relevant resources, client appointments, activities or meetings; including transporting clients via agency approved vehicle
Collaborates with referring agencies, funders and all related internal staff to effectively transition clients into program.
Maintains regular contact to coordinate client benefits and address all other treatment needs.
Facilitates bed to bed transfer component as well as ensuring all relevant vouchers and payment are submitted to Finance on a monthly basis
Completes and maintains all necessary documentation in compliance with the agency and appropriate regulatory standards.
Attends weekly clinical meetings
Works cooperatively with Intake Manager and Residential team to assure maximum utilization of residential beds.
Support Intake Manager during pre-admission phase of screening and evaluation
Collects collateral information concerning clients as requested by Intake Manager.
Works with Managers to plan and complete admission decision.
Once all necessary input is in place, update client to wait list status and maintain contact with client to plan for day of admission.
Support Intake Manager and work collaboratively with Financial Case Manager to verify and ensure insurance and other services are active for clients upon admission
Initiate insurance authorization with client, if required
Initiate Food Stamp and SSI applications as needed
Maintains ongoing contact with Department of Human Services (DHS), Supplemental Security
Prepare day of admission paperwork
Meet client on day of admission and conduct orientation and intake.
Complete all necessary intake paperwork with client
Complete eCR demographics input
Photograph (& upload) client identification photo
Upload all paperwork to eCR
Completes all necessary documentation in compliance with Agency and OASAS requirements.
Maintains all related documentation (and all eCR updates) for screened, admitted or screened and not admitted clients.
Maintain thorough contact notes
Maintain and communicate all census related reporting for the Residential Program
Maintain daily roster and participate in morning rounds
Provide HERDS input daily
Provide weekly census report
Ensure that Intake Manager is provided with accurate and timely information relating to discharges
Participates in relevant Agency meetings and/or trainings
Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops.
Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse