Resourcing and Deployment Manager, Tax

PwC•Vancouver, BC

4d•CA$81,900 - CA$131,900

About The Position

A career in Resourcing and Deployment, within Business Enablement will provide you with the opportunity to support the Tax line of service in workforce management, helping our network become more agile in the evolving markets we serve by ensuring the right people are assigned to the right projects at the right time. As a team, we optimize capacity sharing and enable the delivery of PwC services to our clients through our staffing strategy, emphasizing forecasting, utilization, and workload balance while also prioritizing development and diversity initiatives. The Opportunity: As a Resourcing and Deployment Manager, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to: Strategically plan and oversee the allocation of Client Service Staff (CSS) to client engagements to ensure alignment with the firm's strategic priorities and to meet the planned business metrics Through the use of continuous planning activities, proactive management and scheduling of resources to meet Firm utilization targets with primary focus on staff leverage and peak season metrics Build strong relationships with staff to understand career aspirations/goals, strengths, areas of opportunity to aid in allocating meaningful work to support personal and business objectives Collaboration with national resource management team including; sharing of best practices, analysis of staff capacity, promote and focus on sharing resources across the country Analyze standard productivity reports and provide recommendations on the appropriate action plan or activities required (e.g. workload balancing, improvement of utilization, etc.) Become a SME of resource management technology and reports

Requirements

Experience in a professional service environment either in a client facing, operations, workforce planning or resource management role
Communicate clearly in English (both written & verbal), negotiate and influence successfully, collaborate with others and build strong relationships
Exceptional attention to detail with strong multi-tasking skills to prioritize workload
Excellent data analysis and interpretation skills to provide insights to leadership; including an ability to understand how business trends can change our market
Excellent judgment and tact; strong problem-solving skills, including the ability to analyze and understand the business impact of relevant options
Ability to manage complex projects while thinking strategically and creatively
Deal confidently with Partners and all staff levels in a professional manner, always recognizing the confidential nature of the work
Adaptability to work effectively under pressure and time constraints to meet deadlines
Effectively manage and resolve conflicts with a win-win approach and a focus on future outcomes

Responsibilities

Strategically plan and oversee the allocation of Client Service Staff (CSS) to client engagements to ensure alignment with the firm's strategic priorities and to meet the planned business metrics
Through the use of continuous planning activities, proactive management and scheduling of resources to meet Firm utilization targets with primary focus on staff leverage and peak season metrics
Build strong relationships with staff to understand career aspirations/goals, strengths, areas of opportunity to aid in allocating meaningful work to support personal and business objectives
Collaboration with national resource management team including; sharing of best practices, analysis of staff capacity, promote and focus on sharing resources across the country
Analyze standard productivity reports and provide recommendations on the appropriate action plan or activities required (e.g. workload balancing, improvement of utilization, etc.)
Become a SME of resource management technology and reports