Resource Support Coordinator

Allina Health•Buffalo, NY

4d•$23 - $32•Onsite

About The Position

Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. If you value putting patients first, consider a career at Allina Health. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones. We are committed to providing whole person care, investing in your well-being, and enriching your career. A successful candidate will be highly comfortable working with numbers, calculations, and detailed system workflows. They will accurately interpret and manage complex timecards, apply union and organizational rules to real‑time staffing decisions, and handle fast‑moving scheduling demands with strong logic and attention to detail. This person thrives in a dynamic environment, communicates clearly with staff and leaders while managing multiple detailed tasks.

Requirements

Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description
2 to 5 years basic Computer skills, such as knowledge of Windows, Word and Excel

Nice To Haves

Previous experience with hospital staffing and scheduling
Previous experience with contract labor
High school diploma or GED
Associate's or Vocational degree
2 to 5 years experience working in a fast-paced medical environment with the ability to identify priorities, work independently, problem solve and multi-task
2 to 5 years Staffing Office Experience

Responsibilities

Creates schedules and manages timecards for supported departments in accordance with staffing and scheduling guidelines.
Supports daily staffing office functions.
Utilizes staffing technology to generate preliminary, daily and long-range staff schedules to meet department needs in accordance with staffing and scheduling guidelines.
Uses electronic staffing technology to process staff schedule requests.
Becomes familiar with the use of position control and how it relates to hiring and schedule impact.
Implements annual scheduling processes for following year.
May schedule and track employee’s required education.
Uses staffing technology to process timecards in compliance of timecards guidelines including; timecards adjustments, trades, code according to the system acuity tool and paid time off processing.
Inputs, updates, and reconciles timecards for accurate payroll processing.
Help employees resolves payroll disputes in conjunction with the payroll service center.
Reviews closely with unit leadership any variances pertaining to unit budget impacted by timecards.
Functions in the Staffing Coordinator role when needed, at least one time per month (An exception may be made for Resource Support Coordinators already in the role with discussion with manager.)
Generates accurate and timely reports.
Rotates weekend call shifts to cover staffing.
Attends, participates, and may lead huddles when appointed.
Provides administrative and operational support for routine business support tasks and activities.
Escalates questions to senior level Resource Support Coordinators or department leaders
Maintains standard work and processes identified in department.
Other duties as assigned.