Resource Coordinator

Tacten Industrial Inc•Fort McMurray, AB

2h•Onsite

About The Position

Tacten is actively seeking a full-time Resource Coordinator to support projects within the Fort McMurray region. This role is responsible for coordinating technician resources by contacting candidates from our internal resource pool, promoting project opportunities, verifying certifications and site qualifications, coordinating employee outreach for upcoming projects, scheduling within internal systems, confirming site requirements, and arranging IRATA training. This position will be based in Fort McMurray and will require site-based work. If you are looking for a fast-paced environment with opportunities for growth, development, and ongoing learning, this could be an excellent opportunity to join our team.

Requirements

Post secondary school diploma in a related field
Minimum of 2 years industry related experience
Experience in the NDT industry preferred
Strong understanding of company's service lines and technical offerings to effectively coordinate and deploy resources
Knowledge of client technical requirements and workforce planning within industrial environments
Familiarity with industry trade associations, industrial trades, and unionized work environments
Working knowledge of the QCC Collective Agreement and related compliance requirements
Strong interpersonal and communication skills with the ability to build relationships across internal teams, clients, and field personnel
Proficient in Microsoft Office Suite, including Outlook, Word, and Excel
Experience using scheduling systems and workforce coordination software
Excellent organizational, problem-solving, and customer service skills
Ability to manage multiple priorities in a fast-paced environment
Demonstrated commitment to workplace safety, quality standards, and compliance with Occupational Health & Safety legislation, ISO standards, and company policies and procedures

Nice To Haves

Experience in the NDT industry

Responsibilities

Identifying Resource Needs
Assessing project requirements and resource allocation needs
Collaborating with project managers and stakeholders to understand resource needs
Conducting ongoing analysis of resource availability and skills
Resource Acquisition
Maintaining an internal resource list/database
Actively reaching out to candidates on the internal resource list to determine their availability
Conducting interviews and assessments to evaluate candidates' skills and suitability for different project opportunities
Resource Deployment
Providing staff with clear communications/information regarding their work assignments
Matching available resources to project opportunities based on their skills, availability, and project requirements
Coordinating with project managers to ensure resources are efficiently and effectively allocated to projects
Managing resource schedules, ensuring timely deployment and efficient utilization
Maintaining documentation of resource assignments, updates, and changes
Coordinating with HR and hiring teams to facilitate the onboarding process for new resources
Effectively and quickly managing issues/conflicts/ priorities related to the planning, scheduling and dispatching of staff and equipment/resources to support a smooth work flow
Ensuring applicable collective agreement provisions are consistently applied in the technician/client interaction
Resource Promotion and Engagement
Promoting project opportunities to eligible candidates in the internal resource list
Communicating the benefits and details of project opportunities to candidates
Managing communication and feedback between resources and project managers
Encouraging and fostering an engaged and productive resource pool through regular communication and support
Identifying opportunities to improve staff satisfaction and engagement
Reporting and Analysis
Tracking and analyzing resource utilization metrics, including availability, utilization rates, and conflicts
Preparing regular reports and insights to senior management regarding resource availability, allocation, and capacity constraints
Identifying trends, issues, and opportunities for improvement in resource management processes
Providing recommendations and suggestions for optimizing resource allocation and utilization
Other work duties as assigned.