Resource Coordinator

Trane Italia•Fenton, MO

4d•Hybrid

About The Position

The Resource Coordinator ensures smooth daily operation of service activities by managing work orders, scheduling and dispatching technicians, and maintaining accurate system data. This role serves as a central communication hub between customers, technicians, and internal teams, coordinating appointments, resolving issues, and supporting timely job completion. The coordinator oversees preventive maintenance scheduling, parts and materials coordination, and the setting up of new accounts and service locations. They also review operational reports, monitor aging or overdue work, support billing and project administration needs, and ensure compliance with contractual and operational requirements across all service activities.

Requirements

Monday to Thursday, work onsite with your colleagues.
Fridays, choose your work location, balancing what your work requires.

Responsibilities

Managing work orders
Scheduling and dispatching technicians
Maintaining accurate system data
Coordinating appointments
Resolving issues
Supporting timely job completion
Overseeing preventive maintenance scheduling
Coordinating parts and materials
Setting up new accounts and service locations
Reviewing operational reports
Monitoring aging or overdue work
Supporting billing and project administration needs
Ensuring compliance with contractual and operational requirements

Benefits

Health insurance
Holistic wellness programs with generous incentives
Family building benefits include fertility coverage and adoption/surrogacy assistance
401K match up to 6%, plus an additional 2% core contribution
15 vacation days
9 paid holidays
3 floating holidays
Sick leave
Additional options to support volunteer and parental leave
Educational and training opportunities through company programs
Tuition assistance
Student debt support