Resource Coordinator

Tempus Unlimited IncStoughton, MA
Onsite

About The Position

This staff member will work closely with people with various disabilities. They will assist consumers in accessing information, referrals and resources in the community.

Requirements

  • Strong computer skills, including Microsoft Office Suite.
  • Ability to use Outlook for email communication and calendar management.
  • Internet browsing for community resources
  • Confidentiality, Privacy and Security when providing information and referral services.
  • Must become a Certified Application Counselor within the first 6 months of employment to assist with MassHealth redetermination and eligibility.

Nice To Haves

  • At least one-year experience providing services to people with disability in a community setting.
  • Some knowledge of MassHealth programs and resources.
  • Some college is preferred in the field of social work.

Responsibilities

  • Obtain/maintain Mass Health benefits.
  • Assist consumers or families access the Tempus Personal Care Attendant program –Tempus Unlimited Adult Foster Care programs
  • Outreach training, providing Tempus Unlimited info to community agencies to share resources and referrals, and also to add to resource contacts.
  • Provide information and referral services that offer consumer choice.
  • Provide information of resources to Tempus Unlimited staff and programs.
  • Work with Independent Living Centers, Elder Services and all other agencies to advocate for consumer to get services and continue to add information to the Resource list.
  • Follow up with consumers on the monthly Termination List, help them find services.
  • Document services in Community Services database for those using Tempus Unlimited services.
  • Track information about outcomes involved with Resource Coordination by category
  • Work the Resource Coordinator Supervisor to complete quarterly and annual reports.
  • Act in the role of Human Rights Coordinator for Community Services as an impartial staff person.
  • Attend monthly staff meetings.
  • Participate in and offer events that promote Tempus Unlimited Programs and Services.
  • Provide face-to-face services to consumers, as needed.
  • Mandated reporter.
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