Resource Specialist - Social Worker

Dartmouth-Hitchcock Health•Claremont, NH

About The Position

The Resource Specialist provides assistance to patients, families, and health care providers by identifying services related to patients’ health care needs, sharing information, and facilitating access to tangible and supportive resources.

Requirements

  • Bachelor’s degree in Social Work or a Human Service field, or equivalent education and experience.
  • Excellent interpersonal, communication, and organizational skills.
  • BLS certification within 30 days.

Responsibilities

  • Advocate for patients and families to obtain needed services and resources for which they are eligible.
  • Update the information resource directory and maintain related literature and applications for distribution to staff and families in the assigned area of concentration.
  • Document services provided in the patient’s medical record and applicable databases.
  • Negotiate and advocate for patient access to selected skilled, acute, or long-term care facilities.
  • Identify available transportation resources and work with patients and families to arrange cost-effective, safe transportation.
  • Work with patients and families to assess eligibility for medication, copay, and additional resource assistance.
  • Facilitate patient and family applications to public and private government and community agencies, primarily Medicaid.
  • Provide information and assistance to patients and families seeking financial and health assistance, organizational financial assistance, and other government programs.
  • Perform other duties as required or assigned.
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