Resource Specialist - Social Worker

Dartmouth Health•Claremont, NH

About The Position

Provides assistance to patients, families, and health care providers by identifying and sharing information about tangible and supportive services related to patient health care needs, and facilitating access to those services.

Requirements

  • Bachelor's degree in Social Work or a Human Service field, or equivalent education and experience.
  • Excellent interpersonal, communication, and organizational skills.
  • BLS certification within 30 days.

Responsibilities

  • Advocate on behalf of patients and families to obtain needed services or resources for which they are eligible.
  • Update the information resource directory and maintain related literature and applications for distribution to staff and families in the specific area of concentration.
  • Document services provided in patients’ medical records and applicable databases.
  • Negotiate and advocate for patient access to selected skilled, acute, or long-term care facilities.
  • Identify available transportation resources and negotiate with patients and families for cost-effective, safe transportation.
  • Work with patients and families to assess eligibility for medication, co-pay, and additional resource assistance.
  • Facilitate patient and family applications to public and private government and community agencies, primarily Medicaid.
  • Provide information and assistance to patients and families to secure financial and health assistance, organizational financial assistance, and other governmental programs.
  • Perform other duties as required or assigned.
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