Resource Planning Manager

Menzies Aviation Careers•Denver, CO

About The Position

The Resource Planning Manager supports daily station and network performance by analyzing operational data, identifying trends, and delivering actionable insights. The role focuses on improving on-time performance, reducing delays, and enhancing operational efficiency through data mining, reporting, and performance tracking. It requires strong analytical capability, attention to detail, and the ability to work independently in a fast-paced, time-sensitive environment. The position conducts operational research and tracks key performance indicators related to flight performance, delays, turn times, resource utilization, ground handling, and staffing. It monitors daily operations, produces real-time and post-operational reports, identifies causes of delays and disruptions, and recommends data-driven improvements. The manager develops reports, dashboards, and scorecards; maintains data integrity; and communicates findings to cross-functional teams and operational leadership. The role also includes a duty to suggest improvements to working practices, particularly those related to safety and security, and to operate motorized equipment. Other duties may be assigned. The role carries responsibilities for taking reasonable care of personal and others’ health, safety, and wellbeing in accordance with workplace rules, training, and procedures. The company prohibits misuse of alcohol and drugs and conducts regular testing under its Substance Misuse Policy.

Requirements

  • Must be 18 years of age or older.
  • Must possess and maintain a valid US driver's license with a clean driving record.
  • Must pass pre-employment drug screening and all pre-employment testing.
  • Strong knowledge of operational KPIs such as on-time performance, turn performance, and delay codes.
  • Advanced proficiency in Microsoft Excel, including pivot tables, lookups, and data modeling, and in PowerPoint.
  • Proven ability in data analytics, performance tracking, and reporting.
  • Strong research and data mining skills with attention to operational detail.
  • Ability to make sound decisions based on data analysis.
  • Self-motivated and able to work independently with minimal supervision.
  • Excellent organizational and time management skills.
  • Strong communication skills and ability to present data clearly to operational teams and leadership.
  • Proactive approach with a strong sense of urgency and initiative.

Nice To Haves

  • Experience in airline or airport operations is strongly preferred.

Responsibilities

  • Conduct data mining and operational research related to flight performance, delays, turn times, and resource utilization.
  • Track and analyze KPIs, including on-time departures, ground handling efficiency, and staffing performance.
  • Monitor daily operations and provide real-time and post-operational reporting to leadership.
  • Identify root causes of delays and operational disruptions and provide data-driven recommendations for improvement.
  • Develop and maintain reports, dashboards, and performance scorecards for station and network leadership.
  • Prepare accurate and timely reports and presentations for operational briefings.
  • Use Microsoft Excel and PowerPoint to support analysis and communication.
  • Ensure data integrity and consistency across operational reporting systems.
  • Communicate findings with cross-functional teams, including ramp, customer service, and leadership.
  • Manage multiple priorities in a dynamic, high-pressure environment while meeting strict deadlines.
  • Suggest improvements to working practices, especially those related to safety and security.
  • Operate motorized equipment.
  • Perform other duties as assigned.
  • Take reasonable care of the health, safety, and wellbeing of oneself and others and follow workplace health and safety rules and procedures.
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