Resource Manager IV

Horizon House Careers • Philadelphia, PA

8d • Hybrid

About The Position

To provide onsite engagement and case management support for the individuals in the male and female Safe Haven, including home-based visitations and other services within the Philadelphia community. Interact with members of the multidisciplinary team to ensure that participants receive the individualized services designed to help them move towards long-term housing. To provide services in compliance with contract and Agency regulations.

Requirements

• Bachelor’s degree with concentration in sociology, social work, psychology, gerontology, anthropology, criminal justice, theology, nursing, counseling or education; or a high school diploma plus a minimum of 12 college credit hours in sociology, social welfare psychology, gerontology; or other social science plus (2 years of mental health direct care experience; or any combination of experience, education or training that would provide the level of knowledge, skill and ability required.
• Must be able to communicate both verbally and in written form with every level of the behavioral health system and maintain effective professional relationships with associates in the Agency/community at large.
• Skills and competence to establish supportive trusting relationships with persons with severe and persistent mental illnesses and respect for participant rights and personal preference in treatment are essential.
• Ability to work independently and as part of a focused team.
• Working knowledge of Outlook, MS Word, and Excel.
• Ability to maintain daily productivity standards.
• May be required to possess a valid driver's license with an acceptable driving record.
• Requires crisis intervention and availability to respond in emergencies.

Nice To Haves

• Fee-for-service and electronic health record experience strongly preferred.

Responsibilities

• Interact with members of the multidisciplinary team to ensure that participants receive the individualized services designed to help them move towards long-term housing.
• Provide services in compliance with contract and Agency regulations.
• Maintain daily productivity standards.
• Carry a mobile phone during scheduled working hours and scheduled on-call services.
• Respond in emergencies.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level