Resource Management - Manager

Riveron•Atlanta, GA

About The Position

The Resource Management Manager assigns resources to client engagements while balancing employee growth, client results, and business metrics. The role anticipates staffing needs, works with leadership to fill open needs and minimize bench time, and maintains a deep understanding of available practitioners’ skills and project requirements. The Manager anticipates project conflicts, identifies alternatives, and proactively manages resource availability. They build trusted relationships with leadership and prepare and analyze data to surface trends and monitor current and future resource shortages or surpluses. The Manager actively oversees staffing for a dedicated practice, advises Service Delivery teams on staffing solutions, and maintains an understanding of the engagement portfolio and sales pipeline. They identify future demand and supply imbalances and partner with Talent Acquisition Managers and Segment leads on recommendations. The role also supports large cross-practice engagements, maintains proficiency with deployment tools and reporting, and leads weekly staffing calls using actual and forecast data. Riveron describes its culture as entrepreneurial, collaborative, inclusive, and guided by its DELTA values: Drive, Excellence, Leadership, Teamwork, and Accountability. The position involves minimal travel of less than 10%.

Requirements

Bachelor’s degree in business, human resources, or a related field, or equivalent experience.
At least 5 years of resource management experience at a professional services firm.
At least 7 years of work experience.
Experience partnering with hiring managers and business stakeholders across Technology, IT Services, or related technical domains.
Mastery of Microsoft Office products, with proficiency in Excel and PowerPoint.
Strong executive presence and outstanding interpersonal relationship-building skills.
Demonstrated ability to independently lead and develop staff members.
Demonstrated ability to serve independently as a knowledgeable resource to executive management while maintaining a high level of confidentiality.
Entrepreneurial spirit and a solution-oriented mindset.
Ability to work in changing, dynamic environments.
Ability to independently craft and deliver verbal and written messages and recommendations to varied audiences, including client leadership and internal teams.
Desire to participate in Riveron culture and internal initiatives, including community service, training, interviewing, intramurals, and social or networking activities.

Nice To Haves

Experience working in Power BI.
Work experience in consulting or advisory services.

Responsibilities

Manage staffing for a dedicated practice by supplying qualified candidates for project needs, prioritizing needs, and allocating resources in alignment with business, client, and talent strategy.
Use one-on-one discussions and deployment-tool information to assess best-fit practitioners based on skills, professional goals, and staffing preferences.
Advise Service Delivery teams on creative or alternate staffing solutions that may improve quality, timeliness, or margin.
Maintain an understanding of the engagement portfolio and sales pipeline for the designated business area by analyzing deployment data and gathering information from Service Delivery teams.
Identify future demand surges and supply shortages by level, skill, or industry, and partner with Talent Acquisition Managers and Segment leads on recommendations to address supply-demand misalignment.
Support deployment needs for large cross-practice engagements and promote a streamlined business experience by following and explaining Rules of Engagement.
Maintain proficiency in deployment tools and reporting capabilities.
Use attention to detail and strategic thinking to advance the Resource Management function.
Independently lead weekly staffing calls with leaders, presenting data insights and trends on actual and forecasted data, available-resource skill sets, and open needs.
Anticipate project conflicts, identify alternatives, and proactively manage the bench and resource availability.
Prepare and analyze area data to surface issues and trends and monitor current and future resource shortages or surpluses.
Build strong relationships with leadership and serve as a trusted advisor.