Resource Development Assistant
About The Position
The Resource Development Assistant supports Open Hand’s fundraising activities and administrative needs, working closely with the Sr. Director of Resource Development and Marketing, the Sr. Manager of Corporate and Faith Partnerships, the Sr. Manager of Individual Giving, and the Special Events Manager. The position requires exceptional organization, attention to detail, professionalism, discretion with donor information, and frequent communication with the Development team. The assistant must be able to work in a fast-paced environment, adjust to changing priorities, and provide support for special projects. Attendance at development events is required, including events outside the office and regular work hours. The role supports donor relations, fundraising events, and other Development operations. Duties include assisting with donor communications and records, coordinating stewardship processes, preparing meeting and donor materials, supporting event planning and logistics, managing auction items and software, maintaining department materials and inventory, researching donor records, and assisting with meetings. The position is expected to work on-site at Open Hand’s campus four days per week, with the option to work remotely one day per week contingent upon performance and supervisor approval. The employee must reside primarily in Georgia.
Requirements
- Microsoft Office Suite proficiency, including Word, Excel, Outlook, and PowerPoint.
- Exceptional verbal and formal writing skills, with the ability to convey professionalism, gratitude, and organizational voice in written communications.
- Integrity, honesty, ethics, creativity, and proactive thinking.
- Strong attention to detail and ability to organize information and prioritize work.
- Flexibility to work evening and weekend hours as needed.
- Ability to work independently, assess priorities, and act as a self-starter.
- Professional presentation and discretion when handling donor information.
- Undergraduate degree or related administrative experience.
- Primary residence must be in the state of Georgia.
Nice To Haves
- Experience using a donor management system.
- Familiarity with nonprofit mission messaging and fundraising, and/or customer service and sales.
Responsibilities
- Provide support to the Sr. Director of Resource Development and Marketing, Sr. Manager of Corporate and Faith Partnerships, Sr. Manager of Individual Giving, and Special Events Manager as needed.
- Serve as the first contact for inbound department phone calls.
- Assist with donation thank-you calls based on the daily gift report email.
- Collaborate with the Database Administrator to segment donor lists for targeted communications, appeals, and stewardship initiatives, ensuring data accuracy and timely execution.
- Maintain accurate records of donor interactions in the Giveffect database.
- Manage birthday, honor, and memory card processes for donors.
- Oversee the monthly handwritten thank-you note process, including assigning notes to Development staff and composing notes on behalf of Open Hand.
- Assist with coordinating meeting schedules and managing RSVPs.
- Attend and compile notes at Advisory Board meetings, support volunteer days, and assist with follow-up communications.
- Prepare briefing materials, donor profiles, and meeting packets for Development staff.
- Assist with annual stewardship efforts, including maintaining the donor wall and coordinating treat delivery with the Database Administrator and Sr. Manager of Individual Giving.
- Help keep event forms and websites up to date.
- Assist the Special Events Manager with event guest management and event logistics and execution for Open Hand fundraising events, including the Open Hand Charity Golf Classic Tournament, Major Donor Epicurean Receptions, Party in the Kitchen, and third-party events.
- Communicate with vendors, donors, event guests, and internal staff as needed.
- Help identify and solicit auction items for major fundraising events.
- Maintain an organized physical and digital catalogue of recruited auction items.
- Serve as the primary point person for auction software and auction item management for Party in the Kitchen and the Charity Golf Classic Tournament.
- Assist with Open Hand fundraising events, including events outside regular office hours.
- Maintain and organize physical and digital department materials and collateral, and reorder materials as needed.
- Assist with donor record research and maintenance in the GivEffect and DonorSearch databases.
- Prepare meeting agendas as needed and take comprehensive notes at weekly team meetings and Development retreats.
- Perform other duties as requested or assigned by the designated Development managers and Special Events Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
