Resource Development Assistant

Open Hand Atlanta • Atlanta, GA

1d • Hybrid

About The Position

The Resource Development Assistant supports Open Hand’s fundraising activities and administrative work in close collaboration with the Sr. Director of Resource Development, Sr. Manager of Corporate and Faith Partnerships, Sr. Manager of Individual Giving, and Special Events Manager. The role calls for an exceptionally organized and professional team member with strong computer skills, attention to detail, communication skills, discretion, and the ability to reprioritize work in a fast-paced environment. The assistant may attend development events outside the office and outside regular work hours.

Responsibilities include supporting donor relations and stewardship, maintaining donor interaction records, coordinating donor communications and meeting logistics, preparing briefing materials, and assisting with board and volunteer activities. The assistant also supports fundraising events by maintaining event information, coordinating guest management and logistics, communicating with vendors and participants, soliciting and cataloguing auction items, and managing auction software and items for designated events. Additional duties include maintaining department materials and inventory, researching and maintaining donor records, preparing agendas and meeting notes, and taking on other assigned development support tasks.

The position is expected to work on-site at Open Hand’s campus four days per week, with the option to work remotely one day per week subject to performance and supervisor approval. A related administrative background or undergraduate degree is required. Evening and weekend flexibility is required as needed. The posted salary is $43,000, and the employee’s primary residence must be in Georgia.

Requirements

• Microsoft Office Suite proficiency, including Word, Excel, Outlook, and PowerPoint.
• Exceptional verbal and formal writing skills, including the ability to convey professionalism, gratitude, and organizational voice in written communications.
• Integrity, honesty, ethics, creativity, and proactive thinking.
• Strong attention to detail and ability to organize information and prioritize work.
• Ability to work in a fast-paced environment and resume or shift work as priorities change.
• Ability to independently assess and determine priorities.
• Professional presentation and discretion in handling donor information.
• Flexibility to work evening and weekend hours as needed.
• Undergraduate degree or related administrative experience.
• Ability to work on-site at Open Hand’s campus four days per week; remote work one day per week is optional, contingent on performance, and subject to supervisor approval.
• Primary residence must be in the state of Georgia.
• Ability to sit at a computer, answer the telephone, file, and perform other office duties; frequently walk, stand, drive, and lift or move up to 25 pounds; and talk, hear, and see.
• Candidates hired are subject to a pre-employment drug screen; random drug testing may be conducted for employees.

Nice To Haves

• Experience using a donor management system.
• Familiarity with nonprofit mission messaging and fundraising, and/or customer service and sales.

Responsibilities

• Provide support to the Sr. Director of Resource Development, Sr. Manager of Corporate and Faith Partnerships, Sr. Manager of Individual Giving, and Special Events Manager as needed.
• Serve as the first contact for inbound department phone calls and assist with donation thank-you calls identified in daily gift reports.
• Collaborate with the Database Administrator to segment donor lists for targeted communications, appeals, and stewardship initiatives, ensuring accurate data and timely execution.
• Maintain accurate donor interaction records in the Giveffect database.
• Manage birthday, honor, and memory card processes for donors.
• Coordinate the monthly handwritten thank-you note process, including assigning notes to Development staff and composing notes on behalf of Open Hand.
• Assist with meeting schedule coordination and RSVP management.
• Attend Advisory Board meetings and compile notes; support volunteer days and assist with follow-up communications as needed.
• Prepare briefing materials, donor profiles, and meeting packets for Development staff.
• Assist with annual stewardship efforts, including maintaining the donor wall and coordinating treat delivery with the Database Administrator and Sr. Manager of Individual Giving.
• Help keep event forms and websites up to date and assist with event guest management.
• Support logistical planning and execution of Open Hand fundraising events, including the Open Hand Charity Golf Classic Tournament, Major Donor Epicurean Receptions, Party in the Kitchen, and third-party events.
• Communicate with vendors, donors, event guests, and internal staff as needed.
• Help identify and solicit auction items for major fundraising events and maintain an organized physical and digital catalogue of recruited items.
• Serve as the primary point person for auction software and auction item management for Party in the Kitchen and the Charity Golf Classic Tournament.
• Assist with fundraising events that may take place outside regular office hours.
• Maintain organized physical and digital inventories of department materials and collateral, and reorder materials as needed.
• Assist with donor record research and maintenance in the GivEffect and DonorSearch databases.
• Prepare meeting agendas as needed and take comprehensive notes at weekly team meetings and Development retreats.
• Perform other duties as requested or assigned by designated Development leaders and the Special Events Manager.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level