Resort Worker - Big Sur

Guest Services, Inc. • Big Sur, CA

2d • Onsite

About The Position

The Resort Worker participates in most aspects of the Lodge’s day-to-day operations while maintaining a high level of customer service. The role is cross-trained across front desk, retail, housekeeping, groundskeeping, and food service, and may be assigned other duties by a Shift Supervisor or Manager.

Requirements

• Partial high school education; a high school diploma or GED is preferred.
• One year of work experience and a desire to learn and work hard.
• Ability to interpret menus and recipes and follow oral and written directions.
• Good visual and communication skills.
• Ability to work with a variety of people.
• Willingness to be cross-trained in all areas of the workplace.
• Ability to read and write work-related documents in English and communicate clearly in English with customers and coworkers.
• Ability to understand customer and coworker speech and communicate verbally in a fast-paced kitchen.
• Ability to move around the workplace, bend, lift, carry, reach above shoulder height, and work in a constantly changing environment.
• Ability to lift, carry, and push up to 25 pounds regularly, 30–35 pounds frequently, and up to 50 pounds occasionally.
• Ability to stand for the entire workday and climb steps regularly.
• Ability to withstand temperature extremes in freezer, refrigerator walk-in, and cooking areas.
• Physical presence at the job site is essential to perform job duties.

Nice To Haves

• High school diploma or GED.

Responsibilities

• Understand and meet the needs of internal and external customers and the company.
• Perform customer service, food service, housekeeping, and other tasks as needed.
• Restock supplies.
• Accurately accept payments and issue receipts, refunds, credit, or change as necessary.
• Keep the station area clean and orderly, and stock and maintain it with supplies and products.
• Continuously assess and adapt practices to perform tasks better, faster, or more efficiently.
• Perform other duties as assigned by the Shift Supervisor or Manager(s).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED