Houseperson - Big Sur

Guest Services, Inc. • Big Sur, CA

2d

About The Position

The Houseperson maintains clean, orderly, and attractive public areas within the unit and responds to guests’ requests in an efficient and pleasant manner. The role involves cleaning and maintaining assigned guest and staff areas, delivering requested items and supplies, removing trash, and promptly reporting safety concerns to management. Physical presence at the job site is essential.

Requirements

• Partial high school education; a high school diploma or G.E.D. equivalent is preferred.
• Strong sanitation habits.
• Strong customer service abilities and a proactive approach to assisting customers and coworkers.
• Ability to recognize when a problem has occurred and communicate it to management.
• Ability to move frequently on foot throughout the unit and work in a constantly changing environment.
• Ability to bend, lift, carry, reach, and extend arms and hands above shoulder height frequently.
• Ability to lift, carry, and push up to 25 lbs. regularly, 30–35 lbs. frequently, and up to 50 lbs. occasionally.
• Ability to stand for the entire workday and climb steps regularly.
• Ability to withstand temperature extremes in indoor and outdoor environments.
• Ability to read and write work-related documents in English.
• Ability to understand customers and coworkers and speak clearly in English.
• Ability to communicate constantly with other employees in a fast-paced environment.
• Physical presence at the job site is essential to perform job duties.

Nice To Haves

• High school diploma or G.E.D. equivalent.

Responsibilities

• Ensure assigned areas are clean and neat as directed by management.
• Clean and dust lamps, mirrors, pictures, and similar items.
• Deliver requested items, such as refrigerators, pillows, rollaways, and cribs, to guest rooms as directed.
• Deliver supplies to assigned facility areas.
• Clean restrooms in assigned areas multiple times daily.
• Clean staff and guest public areas daily.
• Vacuum halls, lobbies, and edges; mop and clean floors in assigned areas.
• Clean hall railings, marks on walls, stairwells, and lockers.
• Remove trash from receptacles, replace bags as needed, and clear trash from tables, floors, and grounds.
• Maintain awareness of safety issues and report them immediately to a manager.
• Respond efficiently and pleasantly to guest requests.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED