Resort Ops Supervisor F&B

The Marcus Corporation•Lake Geneva, WI

5d•Onsite

About The Position

If you're eager to showcase your talents at a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We seek a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As a Food & Beverage Resort Ops Supervisor at the Grand Geneva Resort & Spa, you will provide managerial support, training and leadership for the restaurant & rooms operations. Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. Our name in the area means home, family and tradition. We have a strong sense of tradition, and we're looking to create a strong, bright future - a future that includes you.

Requirements

Passionate about hospitality and is customer driven
Knowledge of Food & Beverage preparation
Ability to maintain composure and remain pleasant under high pressure situations
Ability to work independently, has good judgment, problem solving, and decision-making skills
Pride in your work by creating positive energy, excitement and fun.
Ability to work a flexible schedule including days, nights, weekends and holidays
Bartender's certificate required.
Must be at least 18 years old to serve or pour alcohol.
Must have knowledge of food and beverage preparation and service of various alcoholic beverages.
Must be able to stand, walk, use hands, and reach for more than half of the normal work day
Must work well under pressure.

Responsibilities

Execute restaurant operations including food and beverage promotions, customer service and inventories
Lead the Front of the House staff in training the following: restaurant standards, wine service and customer service
Responsible for a working knowledge of the property management system (Opera) and all point of sales systems (Micros)
Performs daily tasks including preparation of daily forecast, supervising daily adherence of all State, Federal, and corporate liquor regulations pertaining to serving alcoholic beverages and food controls.
Responsible for accurate cash control to include keeping cash drawer at a minimum and ensuring that all funds are accounted for and deposits made according to policy.
Perform other duties as assigned.

Benefits

A free, well-balanced meal every shift
Discounted gym membership
Room discounts at Marcus Hotels & Resorts
Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
Free parking
“Two for one” movie theater coupons at Marcus Theatres
Ability to grow your career and transfer from one property to another
Early wage access
Paid time off
Flexible scheduling
Medical, dental, and vision insurance (offered after 30 days of employment)
company-paid life insurance
employee assistance program offer
401k with employer match