F & B Supervisor

Dania Entertainment CenDania Beach, FL
Onsite

About The Position

FUN and SPECTACULAR CUSTOMER SERVICE are at the heart of the Casino @ Dania Beach, a place where WORK = FUN. Working at our casino is about providing the best service and being a great team player! Join our team as a Food & Beverage Supervisor in Dania Beach, Florida, and become an integral part of our success story.

Requirements

  • High school diploma preferred.
  • 3-5 years of work experience in the field, with managerial experience preferred.
  • Proficiency in using personal computers and basic math skills (addition, subtraction, multiplication, and division).
  • Ability to follow instructions and perform assigned tasks with limited supervision.
  • Effective organizational and human relations skills are essential.
  • Working knowledge of MS Office applications.
  • May be required to assist customers in an open, well-ventilated, semi-enclosed terrace where cigarette and cigar smoking is permitted.
  • Must apply for and obtain the appropriate state occupational gaming license, including a lifetime FBI criminal background check.
  • Must pass drug testing as per the company's Drug-Free Workplace Policy and applicable background checks.

Nice To Haves

  • Preferred knowledge of Micros POS.
  • HAACP, local state/county, or similar Food Handlers Certification is highly preferred.

Responsibilities

  • Supervise food and beverage employees, fostering a culture of excellence and teamwork.
  • Coordinate communication between front-of-the-house and back-of-the-house employees to ensure smooth operations.
  • Maintain a comprehensive knowledge of all outlets, including bars, restaurants, and the entertainment venue, to provide informed guidance and support.
  • Ensure strict adherence to all company and department policies, procedures, and safety controls, addressing any infractions promptly and effectively.
  • Continuously expand knowledge of the food and beverage offerings, staying up-to-date with menu changes and special promotions.
  • Take responsibility for closing out food and beverage outlets at the end of each shift, ensuring accuracy and completeness of reports.
  • Adhere to effective inventory control practices, including ordering supplies, monitoring stock levels, and optimizing cost management.
  • Direct the training and development of food and beverage employees, including ongoing coaching and feedback.
  • Maintain the cleanliness and organization of storage areas, ensuring proper rotation of food items and consistently meeting par levels.
  • Proactively prepare for the next day's business, including staff scheduling and resource allocation.
  • Handle customer complaints and inquiries professionally, finding solutions to enhance guest satisfaction.
  • Foster a courteous and professional demeanor when interacting with fellow employees, promoting a positive work environment.
  • Generate accurate and timely reports related to sales, inventory, and operational performance, providing valuable insights for decision-making.
  • Monitor and enforce guidelines for proper cooking and holding temperatures of food, food preparation, and serving, maintaining consistently high-quality standards.
  • Conduct regular inspections of food and beverage outlets to ensure they meet and exceed sanitary standards, taking immediate corrective actions when necessary.
  • Collaborate with the Director of Food and Beverage to review beverage activities and promotional status, contributing to the development of revenue-enhancing strategies.
  • Ensure compliance with dress code standards, cleanliness, and professional appearance of all staff.
  • Innovatively contribute to the improvement of food and beverage services, suggesting ideas and participating in menu development.

Benefits

  • 401(k) Retirement Plan (Traditional and Roth with up to 4% Employer Match)
  • Paid Time Off (15 to 25 days)
  • Paid Parental Leave (2 weeks)
  • Medical Plans
  • Health Savings Account (HSA)
  • Dental Plans
  • Vision Plan
  • Free Employee Assistance Program
  • Free Short-Term Disability
  • Free Basic Term Life Insurance
  • Long Term Disability
  • Accident/Critical Care Plans
  • Group Term and Whole Life Insurance
  • Pet Insurance Discounts
  • Onsite Employee Meal Discounts
  • Onsite Entertainment Discounts
  • Free Access to continuous learning & development opportunities
  • Free Access to exclusive Discounts & Perks
  • Free Parking
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