Temporary Resort Maintenance Technician (Weekends)

Island Hospitality Management•North Salt Lake City, UT

About The Position

As a Resort Maintenance Technician, you will perform routine and preventative maintenance to maintain the physical integrity of the resorts while providing excellent customer service to guests. Weekend scheduling availability is required. The number of scheduled hours varies based on guest occupancy, season, staffing, and other factors; a specific number of weekly hours is not guaranteed. The role may require responding to resort needs during non-business hours while on call. The position includes general repairs and maintenance across rental homes, facilities, utilities, recreational amenities, grounds, common areas, and resort vehicles and equipment. Duties may include snow removal and pool maintenance where applicable. Employees follow safety procedures while carrying out their work. IHM Outdoors provides a formal training and development program intended to support employee growth and career opportunities. The role offers a team member wellness program and a benefits package that includes health coverage, paid time off, retirement benefits, incentives, and discounts.

Requirements

  • Basic computer proficiency, including the ability to use email and the internet.
  • Strong communication and customer service skills.
  • Ability to provide legible written reports.
  • Proficiency operating various hand tools, power equipment, and commercial machinery.
  • General knowledge of janitorial work, plumbing, electrical work, and grounds maintenance.
  • Demonstrated knowledge of and broad experience in general maintenance techniques and repair work.
  • Ability to respond to resort needs during non-business hours while on call.
  • Weekend scheduling availability.
  • Ability to stand, sit, or walk for extended periods.
  • Ability to regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds.

Nice To Haves

  • Six months of previous maintenance experience in a campground or RV resort is preferred.

Responsibilities

  • Complete minor repairs to rental homes and facilities.
  • Perform routine maintenance and minor emergency repairs involving electrical systems, plumbing, sewage, construction, and streets.
  • Inspect and repair irrigation systems as needed.
  • Inspect playgrounds, pools and spas, and other recreational amenities, making minor repairs as needed.
  • Maintain resort presentation according to IHM Outdoors curb appeal standards.
  • Perform lawn and grounds care, including weed treatment, leaf raking, planting, mulching, shrub and hedge trimming, and removal of damaged tree limbs.
  • Pick up trash and debris from common areas and streets, and empty common-area trash containers as needed.
  • Clean resort amenities, which may include clubhouses, courts, offices, restrooms, laundry areas, bathhouses, and the maintenance garage.
  • Maintain vacant sites, including strap-downs and removal of trash and debris.
  • Remove snow from resort streets, parking lots, building entrances, and other areas IHM Outdoors maintains, using equipment such as plows, snow blowers, or shovels and spreading salt as applicable.
  • Complete checklists documenting the physical condition of resort sites before and after guest occupancy.
  • Assist the Resort Manager with supervision of service contractors.
  • Report maintenance issues and concerns identified during daily duties to the manager.
  • Keep resort streets and public access routes free of hazards.
  • Maintain resort pools and test and adjust chemical levels where applicable.
  • Maintain resort vehicles and equipment.
  • Follow safety procedures while performing duties, including safely operating vehicles when traveling between sites and picking up supplies.

Benefits

  • Healthcare including medical, dental, and vision insurance.
  • HSA and FSA plans.
  • Dependent care FSA.
  • Identity theft protection insurance.
  • Commuter benefits, including transit and parking.
  • Pet insurance.
  • PTO and payroll incentives for annual wellness exams.
  • Employee Assistance Program.
  • Wellness subscriptions, including access to gyms, financial planning, counseling, and legal services.
  • Paid sick and vacation time.
  • Family leave.
  • 401(k) retirement plan with employer matching: 100% up to 3% of salary and an additional 50% on the next 2% of salary; fully vested upon the first contribution.
  • Incentive-based bonus program.
  • Free room nights at company properties and employee discounts within the brand.
  • Friends and family discounts within the brand.
  • Team member recognition and bonus.
  • Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work.
  • Career growth through an in-house training program personalized to employee goals.
  • Referral bonus program.
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