Resort Maintenance Supervisor

Sun Communities • Cape May Point, NJ

1d

About The Position

Resort Maintenance Supervisors oversee the maintenance and upkeep of an individual resort’s grounds, facilities, streets, and equipment, and supervise resort maintenance team members. They coordinate maintenance work, inspections, repairs, contractors, equipment and supplies, and service requests while working with the Resort Manager on daily maintenance priorities, emergency coverage, and capital expenditures. The role also supports property operations such as resident move-ins, site inspections, and enforcement of resort rules.

Requirements

• High school diploma or GED.
• At least 3 years of experience with general maintenance techniques, repair work, and grounds.
• Demonstrated knowledge of plumbing, construction, pool maintenance, and grounds maintenance.
• Proficiency operating various hand tools and power equipment.
• Excellent organizational skills.
• Good verbal and written communication skills.
• Basic computer proficiency, including Microsoft Office Suite, email, and internet.
• Ability to respond to resort needs during non-business hours.

Nice To Haves

• At least 1 year of previous supervisory experience.

Responsibilities

• Follow up on work assignments to ensure work orders are completed efficiently and thoroughly.
• Perform water testing and other duties related to well-water systems or on-site water meters, where applicable, and ensure water samples are taken regularly.
• Assist with maintenance and repairs to resort grounds and facilities, including lawns, clubhouses, pools, streets, curbs, and landscaped areas.
• Assist in selecting contractual services and supervise on-site contractors.
• Conduct regular inspections of resident sites throughout the resort.
• Assist with move-in procedures, including resale inspection authorization, commencement inventory checklists, oversight of lot modifications, management presence at move-ins, contractor supervision, and upkeep of model-home exteriors until sale.
• Coordinate team member selection and development and ensure team members comply with applicable policies and procedures.
• Prioritize and resolve resort service requests and maintain records of their types and frequency.
• Collaborate with the Resort Manager to establish an emergency maintenance on-call schedule.
• Perform duties safely, follow safety procedures, and use safety equipment properly.
• Assist with maintenance issues involving new homes as directed.
• Maintain vehicle and equipment maintenance logs and ensure resort vehicles are properly maintained.
• Coordinate and ensure completion of routine maintenance and minor emergency repairs.
• Ensure hazardous chemicals and equipment are stored safely.
• Prepare maintenance-related logs in accordance with the Operations Manual.
• Review exterior improvement and tree maintenance or removal requests.
• Maintain an inventory of equipment, tools, and supplies; purchase items and services as needed with Resort Manager approval and within budget guidelines.
• Meet daily with the Resort Manager to report on scheduled maintenance work and flag unsightly or hazardous conditions with recommended solutions.
• Issue resident rule reminders and violation notices and follow up as needed.
• Assist the Resort Manager with the capital expenditure program, including reviewing budget variances as needed.
• Perform other duties as assigned.

Benefits

• Comprehensive medical and prescription coverage with multiple plan designs.
• Comprehensive dental plan.
• Vision plan.
• Voluntary health and dependent care reimbursement accounts.
• Life and accidental death and dismemberment insurance.
• Short- and long-term disability coverage.
• 401(k) plan with Sun matching contribution.
• DailyPay access to get paid daily.
• Paid parental leave.
• Employee assistance program.
• Identity theft insurance.
• Legal assistance plan.
• Pet insurance.
• Tuition reimbursement program.
• Vacation RV site discounts at SunRV Resorts across the nation.
• Team Member Perks & Discounts program.
• Paid time off, including ten holidays, vacation, personal and sick time, bereavement, and jury duty pay.
• Advancement opportunities.
• Flexible work arrangements or flexibility, as described in the posting.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED