Resort Housekeeping Supervisor ($17 - $19/hr)

Compass Cove Resort•Myrtle Beach, SC

21h•Onsite

About The Position

The Resort Housekeeping Supervisor supports the Director and Assistant Director of Housekeeping in managing, training, and coaching housekeeping associates, including Room Attendants, Housepersons, and Public Area Attendants. This role helps ensure the resort consistently meets its quality standards. Based on business needs, the position may also perform routine housekeeping duties as assigned by resort management.

Requirements

Must be able to stand for long periods of time
Passion for providing exceptional service to guests and team members
Responsibility, reliability, and honesty
Teamwork and collaboration
Must be able to communicate clearly and professionally with guests, coworkers and supervisors

Nice To Haves

Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays

Responsibilities

Support the supervision, training, and coaching of housekeeping associates to ensure duties are understood and completed efficiently
Conduct detailed inspections of guest rooms, common areas, and storerooms to verify cleanliness and quality standards
Communicate guest room status updates to the appropriate team members
Record inspection results, address deficiencies, and submit maintenance work orders as needed
Identify and promptly report damages or maintenance concerns to management
Maintain proper inventory and organization of linens, supplies, equipment, and housekeeping closets
Prepare daily room or section assignments for Room Attendants, Housepersons, and Public Area Attendants as needed
Perform housekeeping and cleaning duties based on business volume and resort needs
Clean guest rooms and condominiums as required, including dusting, vacuuming, changing linens, removing trash, and cleaning bathrooms, kitchens, and common areas
Coordinate with departments such as Maintenance and Front Desk to support efficient operations and guest satisfaction
Respond to guest concerns promptly and professionally, taking appropriate steps to resolve issues
Greet guests and provide friendly, courteous service
Other duties as assigned