Residential Support Specialist RSS

Argon Agency•Fort Pierce, FL

16h•$35,000 - $40,000

About The Position

The Residential Support Specialist (RSS) supports daily operations at a six-bed residential mental health treatment facility, helping create a safe, comfortable, structured, and supportive environment for clients. The position combines residential operations, meal preparation, housekeeping, transportation, client observation, and nonclinical client assistance. This hands-on role calls for flexibility, attention to detail, strong interpersonal skills, and the ability to balance multiple responsibilities. The RSS works with a multidisciplinary team and is expected to maintain professionalism, compassion, confidentiality, consistency, and appropriate boundaries in a behavioral healthcare setting.

Requirements

High school diploma or equivalent.
Strong organizational and time-management skills, with the ability to independently manage assigned operational responsibilities.
Comfort preparing meals, completing housekeeping tasks, and maintaining residential living spaces.
Strong communication skills and ability to interact professionally with clients, families, and multidisciplinary staff.
Ability to remain calm, patient, and responsive in emotionally sensitive or challenging situations.
Valid driver's license and an acceptable driving record for client transportation responsibilities.
Ability to successfully complete applicable background screening, onboarding, and facility-required training.
Commitment to confidentiality, professional boundaries, and ethical workplace conduct.

Nice To Haves

Experience in residential services, hospitality, caregiving, behavioral healthcare, or a related service-oriented environment is preferred.

Responsibilities

Maintain a clean, sanitary, organized, and welcoming residential environment, including common areas, kitchens, bathrooms, bedrooms, and assigned spaces.
Complete housekeeping tasks, assist with laundry and linen changes, organize supplies, and support daily residential needs.
Monitor household supplies and report inventory, maintenance, environmental hazards, and safety concerns to management.
Support daily residential routines and maintain living spaces according to facility standards.
Prepare and serve nutritious meals according to established menus, schedules, and facility guidelines.
Accommodate documented dietary restrictions, food allergies, and nutritional needs as directed by appropriate staff.
Maintain kitchen cleanliness and follow food handling, storage, and sanitation procedures.
Assist with meal planning, grocery organization, inventory management, and food preparation; promote a positive dining environment.
Provide compassionate, respectful, nonclinical support to clients during daily routines and assist with appropriate activities of daily living and practical needs within authorized responsibilities.
Encourage participation in daily schedules, meals, recreational activities, and approved programming, and help maintain a structured, therapeutic residential atmosphere.
Observe and communicate changes in client behavior, presentation, or general well-being to appropriate clinical or nursing personnel while respecting client dignity, privacy, and individuality.
Safely transport clients to approved appointments, treatment-related activities, and other authorized destinations; follow facility transportation policies, traffic laws, and vehicle safety procedures.
Maintain accurate transportation logs, report delays, incidents, or safety concerns, and assist with coordinating transportation schedules and appointment-related needs.
Conduct assigned nonclinical client observations and follow safety, reporting, emergency response, incident reporting, and escalation procedures within training and authorization.
Collaborate with clinical and nursing personnel to communicate and address client needs; maintain professional boundaries and follow client safety, confidentiality, and conduct policies.
Complete residential logs, housekeeping checklists, meal records, transportation documentation, and incident reports accurately and on time.
Communicate relevant client observations and operational updates to nursing, clinical, and management personnel.
Participate in scheduled staff meetings, training sessions, and operational discussions as required.
Comply with facility policies, confidentiality requirements, and documentation standards, and perform other reasonable residential operational responsibilities assigned by the Director of Operations.