Recovery Support Specialist (RSS)

Hartford Healthcare • Meriden, CT

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About The Position

Rushford Center, part of Hartford HealthCare, provides addiction and mental health prevention, treatment, and recovery programs. The Recovery Support Specialist (RSS) uses personal experience in recovery to build trusting relationships with patients and serve as a mentor and example of recovery. The RSS helps foster a supportive community among clients and staff, assists with social activities and recovery technology, and connects patients with community organizations and resources as they transition back into the community. Resources may include peer recovery support, healthcare, housing, employment assistance, treatment services, and support in reconnecting with friends, family, and other communities.

RSSs work in clients’ communities and have assigned territories among Rushford locations. They divide their time between on-site treatment locations and the community, helping clients develop sober networks and community resources. The position works under the general supervision of a licensed behavioral health professional.

Requirements

• High school diploma or equivalent, with significant experience related to the population served.
• Current, valid Connecticut driver’s license.
• Must qualify for a Public Service License.
• Personal experience relevant to the services provided, specifically recovery.
• Ability and willingness to travel, sometimes daily, among Rushford sites.
• Preparedness and willingness to transport clients as appropriate.

Nice To Haves

• Peer support or mental health experience.
• Ability to obtain Peer Support Specialist certification; preferably already certified as a recovery coach or recovery support specialist.

Responsibilities

• Collaborate with clients and other service providers to assess needs and develop an Individualized Recovery Plan (IRP).
• Use recovery-oriented interventions and services to support progress toward IRP goals.
• Educate and consult with the Clinical Support Team about client-centered approaches.
• Provide clients and families with instruction and skills training in illness and recovery management.
• Encourage engagement in natural support networks and activities related to community integration.
• Work with the Housing Supports Program to help clients find, obtain, and retain safe, affordable, and decent housing.
• Help clients arrange transportation to clinical, medical, and other necessary appointments.
• Maintain program-related and administrative data, reports, statistical records, and other required data collection.
• Prepare documentation to meet DMHAS PR program and other funding requirements.
• Maintain client records, including progress notes, service plans, and releases.
• Travel among Rushford sites and within clients’ communities, and transport clients as appropriate.
• Perform other duties as required.

Benefits

• Medical and dental benefits.
• 401(k) plan with employer match.
• Paid time off accruing from date of hire, including seven paid holidays.
• Additional voluntary benefits.
• Employee discount programs.
• Career development and growth opportunities.
• Competitive benefits program designed to support work/life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED