Residential Supervisor

Misericordia Home • Chicago, IL

12d • Onsite

About The Position

At Misericordia, the Residential Supervisor is responsible for ensuring the delivery of high-quality, person-centered care to residents within an assigned residential area. This role works collaboratively with a multidisciplinary team—including administration, nursing, QIDPs, programming staff, environmental services, DSPs, and CNAs—to ensure continuity of care, regulatory compliance, and a safe, supportive living environment. The Residential Supervisor oversees daily unit operations, staff performance, scheduling, and service delivery while modeling Misericordia's mission and values.

Requirements

• High School Diploma required
• Minimum of one (1) year of full-time experience working with individuals with developmental disabilities
• Demonstrated professionalism, maturity, leadership, communication, and problem-solving skills
• Ability to manage staff with fairness, consistency, and impartiality while supporting a diverse and inclusive workplace
• Ability to work collaboratively with administrative staff and interdisciplinary teams
• Ability to provide direct care to residents
• Ability to remain on feet for extended periods and conduct frequent rounds throughout the shift
• Ability to lift up to 40 lbs. unassisted and more than 40 lbs. with assistance; ability to safely operate mechanical lifts
• Ability to manage high-stress situations effectively
• Ability to maintain a professional appearance and positive body language to support a welcoming environment
• Reliable attendance and flexibility to work weekends and some holidays
• Certified Medication Passer or eligible for certification
• Proficiency in required Misericordia software systems (e.g., AWARDS, ADP, Infinitec) and basic computer skills including typing, documentation, and data entry

Responsibilities

• Ensure the delivery of high-quality, person-centered care to residents within an assigned residential area
• Work collaboratively with a multidisciplinary team to ensure continuity of care and regulatory compliance
• Oversee daily unit operations, staff performance, and scheduling
• Manage staff with fairness, consistency, and impartiality while supporting a diverse and inclusive workplace
• Provide direct care to residents as needed
• Conduct frequent rounds throughout the shift
• Model Misericordia's mission and values

Benefits

• Health, vision, and dental insurance
• Paid time off
• 401(k) with company matching
• Roth 401(k) with 2% match and tax-free withdrawals after retirement
• Tuition reimbursement
• Referral bonus
• Attendance bonus
• Many opportunities for growth throughout the company
• Various professional trainings offered
• Referrals to state-funded resources that provide childcare support

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED