Residential Supervisor

Lawrence Hall•Chicago, IL

1d•Onsite

About The Position

Lawrence Hall is a Chicago-based nonprofit social services agency that provides therapeutic, wellness, and skill development services to youth, families, and communities impacted by trauma. Lawrence Hall fosters a culture built upon the principles of the Children and Residential Experiences (CARE) model and the core values of Respect, Empowerment, Safety, and Teamwork. Together, these principles are embedded throughout our trauma-informed philosophy and guide how we serve youth and families, support one another as colleagues, and partner with our community. Our Child & Family Treatment Center (CFTC) is a 24-hour residential treatment program serving youth ages 8-18 who are experiencing emotional and behavioral challenges. Through individualized treatment plans, family engagement, and trauma-informed care, we help young people heal from abuse, neglect, and trauma while developing the skills needed to thrive in their families and communities. As a Residential Youth Unit Coordinator, you will provide day-to-day leadership and oversight for a residential treatment unit, ensuring youth receive safe, structured, and individualized care. This role supervises direct care staff, coordinates treatment implementation, promotes a positive therapeutic milieu, and supports youth as they work toward their treatment goals. This is an excellent opportunity for someone who enjoys hands-on leadership, coaching and mentoring staff, and creating supportive environments where youth can heal, grow, and succeed.

Requirements

Must be at least 25 years of age.
Valid Illinois driver's license.
High School Diploma or GED with five years of related experience; OR Bachelor's degree in Human Services or a related field.
Minimum of one year of direct experience working with youth ages 8-18 who have experienced trauma, behavioral health challenges, or developmental disabilities.
Knowledge of crisis intervention, behavior management, and de-escalation strategies.
Strong leadership, communication, organizational, and problem-solving skills.
Demonstrated ability to take initiative, work independently, and support youth through an empowerment-focused approach.
Ability to respond to crises, perform unit rounds, and actively supervise youth in a residential environment.

Nice To Haves

Experience in residential treatment, child welfare, behavioral health, or youth development programs.
Previous supervisory or team leadership experience.
Experience supporting LGBTQ+ youth and creating affirming environments.
Knowledge of trauma-informed care and therapeutic milieu practices.

Responsibilities

Oversee daily unit operations, including staff supervision, scheduling, treatment coordination, and maintaining program resources.
Ensure youth treatment plans are implemented consistently through trauma-informed and youth-centered practices.
Coach, mentor, and supervise staff through formal supervision, on-the-job guidance, and performance feedback.
Monitor unit safety, conduct routine rounds, support crisis intervention efforts, and ensure compliance with agency policies and procedures.
Build positive relationships with youth, families, staff, and community partners while fostering an inclusive and affirming environment.
Participate in hiring, staff development, quality improvement initiatives, and program planning to enhance outcomes for youth.

Benefits

Hourly Rate: $21.54-$24.00 per hour.
Overtime opportunities available.
Average of 17-25 days PTO + 9 holidays.
Medical insurance (HMO and PPO options).
Dental insurance (HMO and PPO options).
Vision insurance.
401(k) with up to 5% employer match and auto-vesting.
Flexible Spending Accounts (FSA) for Medical and Dependent Care.
Pre-tax commuter benefits for parking and transit.
100% employer-paid Basic Life and AD&D Insurance.
Voluntary Life Insurance for employees, spouses, and children.
Accident and Critical Illness Insurance.
Short-Term and Long-Term Disability.
100% employer-paid Employee Assistance Program (EAP) for free counseling and life resources.
Wellness Reimbursement Program.
Employee Referral Bonus up to $1,500.
Continuing Education Units (CEUs) for licensed employees.
Public Service Loan Forgiveness.