Residential Supervisor

A BETTER LIFE RECOVERY LLC•Fallbrook, CA

4h•$70,304 - $72,304•Onsite

About The Position

The Residential Supervisor is the first point of contact for all CC Level Positions and their primary responsibility is to ensure the continued smooth operation of the constituent parts of the program as it relates to house operations, program policies and procedures, client control and supervision, as well as accounting for the proper training of staff in regards to their duties at the residences and other applicable sites. The Residential Supervisor will be responsible for many aspects of the residence that they will work out of. They will be responsible to ensuring that the facility staffed on all shifts, the upkeep of the residence is handled daily, and able to guide and train a team of Client Coordinators to provide world class healthcare services. About Us At AMFM Healthcare, our team is composed of individuals who possess both the qualifications and the unwavering passion to deliver comprehensive care for severe mental illness. We understand the profound impact mental health struggles can have on individuals and their families, and we are dedicated to offering support, healing, and hope. What sets AMFM Healthcare apart in the field of mental health care is our commitment to an intensive focus on clinical evidence-based treatment. We believe in the power of proven therapeutic approaches and continuously strive to integrate the latest research and advancements into our care programs. By leveraging this expertise, we aim to provide the highest quality of treatment and optimize outcomes for our residents. As you step into our facilities, you'll immediately notice that we are different from most mental health treatment centers. We foster a welcoming and nurturing environment where individuals can find solace and embark on their journey to recovery. Our dedicated staff members prioritize personalized and compassionate care, understanding that each person's experience with mental illness is unique. We take the time to truly listen, to empathize, and to tailor our programs to meet the specific needs of each resident.

Requirements

Able to pass a federal DOJ LiveScan and be able to work in a CA-DSS CCL facility
Flexible schedule: Must be available to work different shifts and cover call outs if needed. Minimum of 5 days per week.
Possess valid driver’s license
CPR/First Aid Certification
Current T.B. clearance
Physical Requirements: Ability to work on a computer/keyboard, use electronic systems, communicate with others through written and verbal formats, ability to sit for long periods of time, listening, reading comprehension, lifting up to 10 lbs.

Responsibilities

Ensure the safety and wellbeing of all Clients and Staff members by providing appropriate supervision of staff while on shift. Methods of supervision include utilizing communication platforms such as Gchat for staff, and VisibleHand tracking systems for clients and ensuring we are monitoring rounds are being completed in a timely manner and within proximity and overall oversight for entire system.
Staying up to date with all Program Guidelines and it’s functioning parts. This information must also be disseminated to all support staff.
Ensure that all personnel are properly trained and up to company standards of excellence. Responsible for adequately training all New Hires to work efficiently and safely in all facilities. Hold all staff accountable, according to the company standards.
Manage logistics: includes but not limited to; Intake, discharges,transitions, lab drives, any outside doctor appointments as needed.
Liaison for support staff to the management team when necessary. Contact management team regarding improvements in the facilities as well as staff members that need improvements.
Build a healthy rapport with all clients and support staff. Communicate with management any concerns from clients and or support staff.
Be a multitalented utility player in the residences, assisting in various matters effectively including but not limited to: Help facilitate weekend activities, Assist with ordering weekly supplies / groceries. And completing Weekly inventories for both areas. Collaborate with compliance department to ensure all DHCS, CCL, Joint Commission, insurance and other regulatory body requirements are met by staff and environment of care. Facilitate or delegate tasks of acquiring client requests or needs Assists with New Client Intakes when needed Provide retraining or refresher courses when needed Safely transport Clients to and/or from approved destinations Ability to work any house for any shift if necessary. Being responsive at all times while on shift to manager questions as well as questions from those under supervision.
Proficiently navigate our Time Management system for payroll, managing the timecards of supervisees, and minimizing the organizations payroll liability through efficient monitoring. Assure that staff schedule is coordinated to ensure appropriate breaks are implemented.
Create a safe space or environment for both clients and staff, respecting all client and visitor rights, relaying concerns to applicable parties as needed.
Be able to assess any given situation and respond appropriately. De-escalate any situation if possible, should the need arise. Oversee any late night admits to ensure proper protocols are followed.