Residential Supervisor

The Ridge RTC • Milton, NH

2d • $63,000 - $68,000 • Onsite

About The Position

Altior Healthcare is a network of mental health treatment programs, including a specialized program for US Veterans. With over 15 locations across five states, they serve over 300 residential clients daily and employ over 500 individuals. Altior, encompassing Paradigm Treatment and Ridge RTC, is committed to providing compassionate, evidence-based mental health care. As part of the Altior network, employees benefit from the stability of an established organization and the supportive environment of a close-knit treatment community.

Requirements

• High school diploma or GED required.
• 2+ years of experience in a residential, behavioral health, or human services setting.
• Ability to pass background check, drug screening, and compliance needs (water safety, CPR, etc) per state licensing requirements.

Nice To Haves

• Associate's or bachelor's degree in human services, Psychology, Social Work, or related field preferred.
• 1+ years of supervisory or lead experience preferred.
• Experience with electronic health record (EHR) systems.
• Knowledge of trauma-informed care principles.

Responsibilities

• Supervise, mentor, and coach residential direct care staff to ensure adequate coverage and quality of care across all shifts.
• Coordinate dorm shift coverage and communicate call-outs to team members.
• Conduct regular staff check-ins, provide performance feedback, and support ongoing training and competency development.
• Serve as the primary point of contact and trainer for new hires on shift.
• Partner with clinical staff to monitor and enforce adherence to client treatment/support plans.
• Respond to and de-escalate crisis situations, behavioral incidents, and emergencies, completing required incident documentation.
• Partner with the medical team to oversee medication administration protocols.
• Maintain accurate and timely documentation of shift activities, client notes, and incident reports.
• Serve as a liaison between direct care staff, the clinical team, and program leadership.
• Conduct facility safety checks and ensure a clean, safe, and therapeutic living environment.
• Participate in on-call rotation for after-hours emergencies.
• Assist with quality assurance audits and corrective action plans as needed.

Benefits

• Comprehensive benefits package: medical, dental, and vision.
• 401k with 4% match.
• Paid Time Off Programs including vacation, holidays, and illness.
• Chef made meals onsite.
• Professional trainings provided for development.
• Continuing education assistance for clinicians.
• Supportive clinical supervision and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED