Residential Supervisor

Embark Behavioral Health • San Jose, CA

1d • Onsite

About The Position

Looking to make a difference in the lives of young people and be part of an amazing and growing mental health team? Join us at Embark at our Short-term Residential Treatment Program in San Martin, where Behavioral Health Associates offer guidance and support to adolescents and their families. Serving teen girls and boys (gender fluid) ages 12 – 17, experiencing and struggling with school refusal, anxiety, depression, substance abuse, suicidal ideation and other mental health issues. Pre-teens and teens reside at our Residential Treatment Center in our comfortable family-style residence, where community and interpersonal relationships are fostered and encouraged.

Requirements

• Minimum 1 year of experience in a Supervisor/Manager role with direct reports
• Minimum 2 years of experience working in behavioral health.
• High School Diploma or GED is required
• 21+ years of age or older
• Able to pass pre-employment drug screen
• Able to pass criminal investigation background check
• Current driver's license
• Ability to perform CPR and First-Aid.
• Skilled in de-escalating agitated adolescents

Nice To Haves

• One year of experience in a residential setting using relational, experiential, and systemic modalities.
• Bachelor's degree in psychology, social work or related field.

Responsibilities

• Mentor & develop staff — coach Behavioral Health Associates and strengthen their skills through ongoing guidance.
• Promote safety — minimize risks and maintain a secure environment for residents and staff.
• Lead trainings — design and deliver engaging training sessions for Behavioral Health Associates.
• Oversee room safety checks — ensure room searches are completed thoroughly and documented accurately.
• Track attendance — maintain clear, timely attendance records for staff and residents.
• Maintain staffing ratios — monitor and adjust staffing to meet program and regulatory requirements.
• Ensure JCAHO compliance — complete required documentation promptly and accurately.
• Run safety drills — conduct monthly fire and earthquake drills to reinforce emergency readiness.
• Build monthly schedules — develop and manage the staffing schedule to support smooth operations.
• Participate in treatment planning — attend weekly treatment meetings and complete related documentation.

Benefits

• Access to an established Mastery Program that offers professional and financial opportunities for professional growth.
• Medical, Dental & Vision Insurance – Multiple plan options including PPO and HDHPs with HSA eligibility and company contributions.
• Paid Parental Leave – Up to 6 weeks fully paid for exempt employees and 4 weeks for non-exempt.
• Life & Disability Coverage – Company-paid life, AD&D, and long-term disability; voluntary life and optional short-term disability available.
• 401(k) with Company Match – Retirement savings with matching contributions after eligibility period.
• PTO & Holidays – Competitive PTO accrual plans and paid holidays throughout the year.
• Employee Assistance Program (EAP) – Free, confidential support for life’s challenges.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED