Residential Supervisor

Anne Carlsen Center•Fargo, ND

8d•Onsite

About The Position

The Residential Supervisor position is to provide training, coaching, and mentoring to the residential Direct Support Professionals (DSPs) in Taylor Made Living (TML). This position oversees the direct implementation and supervision of services and cares provided to the adults residing at Taylor Made Living. The Residential Supervisor is to perform supervised tasks related to delivery of health, medication, personal cares, therapeutic, behavioral, recreational, and leisure activities for the individuals at Taylor Made Living contributing to the overall Person-Centered Service Plan (PCSP) and positive behavior support (PBS) plans. Provides supervision of and implements services and cares provided on behalf of the individuals residing at TML. This position works collaboratively with residents and team members at TML to ensure the delivery of high‑quality, individualized services. The Residential Supervisor plays a key role in promoting effective communication and teamwork by supervising Direct Support Professionals (DSPs) ensuring the consistent and person‑centered implementation of each individual’s Overall Service Plan. Additional core responsibilities include schedule coordination, ongoing training, coaching, and mentoring to support staff performance and quality outcomes. The ideal candidate demonstrates strong communication and interpersonal skills, a solid understanding of positive behavior support practices, and the flexibility needed to meet the needs of individuals and their families. The role requires the ability to work collaboratively with families, service providers, and internal team members; respond promptly and effectively to crisis situations; and maintain safe, well‑organized home environments. Additional responsibilities include supporting the Program Coordinator as needed and proactively identifying, problem‑solving, and communicating critical issues to leadership to ensure continuous quality improvement.

Requirements

High School Diploma or equivalent
Two years’ experience managing/supervising staff
Completion of Developmental Disability Certification through Minot State or ability to be Developmental Disability (DD) Certified six months after hire
Valid driver’s license
Understand and have a working knowledge of Windows environment Intranet and Internet technology.
Ability to access, manipulate, organize and relay information in meaningful ways using: email, word-processing, spreadsheets, data collection sheets, etc.
Supervise the Direct Support Professionals and Direct Support Professional Team Leads at TML.

Nice To Haves

Associates or bachelor’s degree
Minimum two years of experience in Developmental Disabilities

Responsibilities

Provide training, coaching, and mentoring to residential Direct Support Professionals (DSPs).
Oversee the direct implementation and supervision of services and cares provided to adults residing at Taylor Made Living.
Perform supervised tasks related to delivery of health, medication, personal cares, therapeutic, behavioral, recreational, and leisure activities.
Contribute to the overall Person-Centered Service Plan (PCSP) and positive behavior support (PBS) plans.
Supervise and implement services and cares provided on behalf of the individuals residing at TML.
Ensure the delivery of high-quality, individualized services.
Promote effective communication and teamwork by supervising Direct Support Professionals (DSPs).
Ensure consistent and person-centered implementation of each individual’s Overall Service Plan.
Coordinate schedules.
Provide ongoing training, coaching, and mentoring to support staff performance and quality outcomes.
Work collaboratively with families, service providers, and internal team members.
Respond promptly and effectively to crisis situations.
Maintain safe, well-organized home environments.
Support the Program Coordinator as needed.
Proactively identify, problem-solve, and communicate critical issues to leadership to ensure continuous quality improvement.