Residential Supervisor - Westwood, NJ

YAI•Westwood, NJ

6d•$55,470

About The Position

The Residential Supervisor oversees a residential program serving people with intellectual/developmental disabilities or mental health needs. The role is responsible for ensuring the health, safety, and habilitation of the people supported; providing appropriate, therapeutically documented supervision; maintaining program quality; and ensuring compliance with agency practices and role-specific systems. The supervisor may provide program or floor coverage when necessary and is expected to adapt responsibilities as department needs change, under the supervision of a supervisor or manager. The position leads and supports staff through hiring, supervision, training, evaluations, and morale-building, while fostering professional development, participatory management, an open-door policy, and a workplace free of harassment and discrimination. It develops professional relationships with families, coordinates interdisciplinary and staff meetings, attends planning and supervisor meetings, and promotes collaboration among relevant internal and external supports. The supervisor oversees financial systems, records, and program expenditures, and operates within budget guidelines. The role also maintains individual treatment documentation and other required records, monitors and reports incidents, assists with investigations, and ensures a safe environment. The schedule is Monday through Friday, 9 a.m. to 5 p.m. Flexibility to respond to calls and program needs beyond regular work hours is required.

Requirements

Prior supervisory experience is required.
Strong interpersonal and problem-solving skills.
Well-developed writing skills.
Ability to take initiative.
Highly flexible personality type.
Flexibility to respond to calls and programmatic needs beyond regular work hours.
Proficiency in Microsoft Office.
Ability to learn and use Workforce Management software to carry out essential business processes.

Nice To Haves

BA/BS degree strongly preferred.
Prior Direct Support Professional experience preferred.
Background supporting people with intellectual/developmental disabilities or mental health needs preferred.
Valid driver's license preferred depending on location.

Responsibilities

Ensure the health, safety, and habilitation of the people supported in accordance with agency philosophy and department practices.
Ensure appropriate, therapeutically documented supervision in the residence, day program, or community to protect the health and safety of the people supported.
Provide program or floor coverage when necessary.
Promote and maintain program excellence.
Develop professional, empathic relationships with family members and include them in the team process.
Lead and facilitate interdisciplinary team and staff meetings; attend regional and agency supervisor meetings as directed.
Attend and actively participate in planning meetings for the people supported.
Foster interagency collaboration and communication among relevant supports inside and outside the program and agency.
Bring the organizational culture to life and maintain a work environment free from harassment and discrimination.
Participate actively in hiring, including interviewing and selecting staff based on program needs.
Maintain direct relationships with staff and build staff morale.
Foster staff professional development through regular supervision, training, and evaluations.
Supervise staff to ensure they meet the needs of the people supported and agency standards.
Utilize participatory management and foster the Open-Door Policy.
Maintain oversight and compliance of systems specific to the role and responsibilities.
Oversee financial systems and maintain records for people supported and program expenditures; operate the program within budget guidelines.
Maintain a safe environment for staff and the people supported and report hazardous conditions.
Ensure completion and maintenance of paperwork and written records related to individual treatment, including medical and treatment records, progress reports, data collection, behavior and incident reports, billing records, and written communications.
Report and monitor incidents and assist with investigations.
Perform responsibilities as they currently exist or as they change to meet department needs, under the supervision of a supervisor or manager.