Residential Supervisor 1shift/Education Coordinator

ST JOSEPH CATHOLIC ORPHANS SOCIETY•Louisville, KY

2d•$23 - $23

About The Position

The Residential Supervisor serves as the Education Coordinator for residents and directly supervises first-shift residential staff. The Education Coordinator coordinates each resident’s educational needs through on-campus or off-campus schooling and serves as the main agency contact for school personnel. The role collaborates with residential leadership, treatment teams, Jefferson County Public Schools (JCPS), and other staff to facilitate residents’ treatment needs in school settings. The supervisor oversees first-shift staff during the school year and supervises additional first-shift staff during summer and holiday breaks when school is not in session. Education coordination includes learning about residents’ educational backgrounds; coordinating registration, enrollment, orientation, special education assessments, and services; participating in ARC, IEP, and 504 meetings; monitoring educational progress; arranging tutoring; and communicating relevant educational information to treatment teams and staff. The position also coordinates volunteer placements and supervises program volunteers. The First Shift Supervisor is responsible for the operation and administration of first-shift staff, including directing, supervising, and evaluating staff performance; implementing program goals and agency procedures; supporting residents’ daily needs; coordinating transportation to appointments; maintaining communication with treatment teams, JCPS, administration, and clinical services; and responding to behavioral, emotional, and safety needs. The role requires crisis-management competence and maintaining SCM certification, regular attendance, and completion of required staff development and training. The position also performs administrative work, participates in meetings and training, contributes to continuous quality improvement, and carries out other assigned projects. Work is performed under supervision; established policies and procedures guide decisions, with some latitude for interpretation. Decisions on difficult problems are subject to prior approval.

Requirements

High school diploma or equivalent required.
Solid knowledge and experience with student IEPs and special education services.
Demonstrated cultural sensitivity and respect for differences in thought, style, racial, ethnic, and cultural needs.
Ability to communicate and collaborate respectfully with teams, colleagues, clients, families, and external stakeholders.
Ability to support colleagues’ and clients’ skill development and maintain trust and healthy boundaries.
Professional, ethical conduct, accountability, and responsiveness to others.
Sound judgment, problem-solving skills, and ability to reliably complete work to organizational standards.
Ability to maintain a safe and welcoming physical and service environment.
Ability to manage projects, timelines, and team goals without constant oversight and to conform to scheduled work hours.
Ability to model appropriate behavior, encourage client independence and self-help, reinforce positive behavior, anticipate problems, redirect behavior using positive practices, and handle transitions.
Ability to perform crisis management and maintain SCM certification.
Ability to obtain 40 clock hours of required staff development and training.
Physical capacity for the checked job demands, including sitting, standing, walking, reaching, bending, driving, data entry or keystrokes, lifting and carrying up to 50 pounds, pushing and pulling up to 50 pounds, repetitive kneeling, sustained kneeling for up to 10 minutes, and supporting another participant’s or client’s body weight.
Ability to work in indoor and outdoor environments that may be loud or stressful.

Nice To Haves

Bachelor’s degree preferred.
Experience working with the Jefferson County Public School system preferred.
Experience providing appropriate care to clients, earning their respect, guiding their development, managing a home effectively, and participating in, managing, and implementing a treatment program preferred.

Responsibilities

Become familiar with each resident’s educational background upon admission.
Work with JCPS and agency staff to address residents’ educational needs and rights in a timely and appropriate manner.
Register and enroll residents in school and attend orientations.
Ensure residents who may need special education testing receive testing and services within required timelines.
Ensure required ECE meetings and assessments are held for residents receiving special education services.
Attend residents’ ARC, IEP, and 504 meetings or ensure SJCH staff attendance.
Serve as the primary contact for off-campus staff when a resident is ill, suspended, or has another need, and ensure necessary paperwork is completed.
Monitor student progress, encourage educational effort, and arrange tutoring as needed.
Attend weekly Residential Admin meetings and provide updates on residents’ educational progress and needs.
Assist with students’ return to their home schools and ensure therapists receive pertinent educational information for residents returning home or entering foster placement.
Attend or provide input to treatment teams when possible.
Meet regularly with staff to develop strategies for study routines, school attendance, and motivation.
Coordinate with the Assistant Director of Residential to ensure on-campus tutors are informed of residents’ needs.
Coordinate with Advancement to post program volunteer openings and supervise volunteers, track their hours, and ensure supervision requirements are met.
Assume responsibility for the operation, administration, and functioning of first-shift staff during the school year, summer break, and holiday breaks.
Direct, supervise, and evaluate first-shift staff and monitor implementation of program goals and agency policies and procedures.
Provide a therapeutic milieu during summer and holiday breaks.
Respond to staff and client needs with fairness, objectivity, firmness, care, and concern; observe the behavioral and emotional climate and respond appropriately.
Provide input into clients’ treatment plans and goals and communicate pertinent progress and treatment needs to treatment-team members.
Assist staff with coordinating transportation for children’s appointments.
Supervise and assist staff with daily and weekly expectations, including hygiene, nutrition, housekeeping, attire, care of clothing and property, and timeliness.
Ensure staff record significant positive and negative behavior.
Conduct first-shift staff meetings at least monthly to maintain communication among residential staff, JCPS, administration, and clinical services.
Perform crisis management competently, maintain SCM certification, and use those skills as needed to ensure client safety.
Maintain regular and punctual attendance and complete 40 clock hours of required staff development and training.
Complete administrative tasks according to agency policy, licensing requirements, COA accreditation, and agency standards.
Identify opportunities for improvement through the Continuous Quality Improvement process.
Attend and participate in required administrative, staff, committee, and training meetings.
Use customer-service, decision-making, and problem-solving skills; prioritize and coordinate tasks; and facilitate other projects or staff assignments as directed.