Residential Supervisor/QIDP

DHRM•Chesapeake, VA

3d•Onsite

About The Position

Southeastern Virginia Training Center (SEVTC), an intermediate care facility operated by the Virginia Department of Behavioral Health and Developmental Services, serves people with intellectual and developmental disabilities through person-centered support. The Residential Supervisor/QIDP serves as a Support Coordinator/QIDP and member of the Personal Support Team, coordinating plans and supports and ensuring effective operation of a residential home serving 5–10 individuals. The position oversees direct-care staff across three shifts, including staffing schedules, training, evaluations, timekeeping, performance, overtime, punctuality, and leave usage. It also coordinates person-centered plans, active treatment, and activities; maintains the home’s administrative operations; and contributes to interdisciplinary team processes as a team lead and advocate for residents. The role requires monitoring residents’ status and support delivery, communicating effectively, and maintaining compliance with CMS/ICF/IID regulations and facility policies. Continued employment requires successful completion of the facility’s Pre-Service training program, including CPR, First Aid, medication administration, nutritional management, and physical/behavioral management. Applicants are subject to an extensive background investigation and pre-employment drug screening.

Requirements

Bachelor’s degree in a behavioral, social science, or human service field, such as Special Education, Recreation Therapy, Psychology, Nursing, or Social Work.
Must meet the requirements of a Qualified Intellectually Disabled Professional (QIDP).
Prior supervisory and/or leadership experience.
Experience monitoring support delivery for people with disabilities.
Valid driver’s license.
Knowledge of characteristics, behaviors, and common medical conditions of people with intellectual and developmental disabilities.
Knowledge of Medicaid licensure standards.
Skills in developing systematic packages of programmatic and medical supports for individuals with disabilities.
Ability to facilitate a team of professionals and paraprofessionals in providing functional, focused support.
Knowledge of Person-Centered Planning and Person-Centered Thinking.
Effective oral and written communication skills and strong interpersonal skills.
Basic computer skills, including use of a keyboard and mouse.
Advanced computer skills, including thorough knowledge of Microsoft Office and ability to navigate an Electronic Health Record with minimal assistance after training.
Ability to work with a diverse clientele, including people with intellectual, developmental, and behavioral disabilities.
Ability to work in a fast-paced team environment and independently carry out instructions and directives.
Ability to maintain strict confidentiality when handling sensitive matters.
Ability to perform tasks independently and meet deadlines.
Ability to organize and maintain workflow efficiently.
Ability to prepare reports using MS Office products and databases.
Ability to work accurately with details.
Ability to meet the physical demands of the job, with or without reasonable accommodation, including standing, bending, walking, pushing/pulling, lifting up to 50 pounds, providing daily personal care, and intervening with aggressive behaviors.
Successful completion of the facility’s Pre-Service training program is required for continued employment.

Nice To Haves

Extensive supervisory experience.

Responsibilities

Coordinate person-centered plans, active treatment, and activities for 5–10 individuals.
Supervise direct-care staff across three shifts, including scheduling, training, evaluations, and performance oversight.
Manage staffing coverage through advance scheduling and adjustments as needed.
Monitor and manage staff overtime, punctuality, and leave usage.
Provide direct supervision to staff in the home, including training, timekeeping, and evaluations.
Ensure administrative upkeep and maintenance of the home.
Serve as team lead in interdisciplinary meetings and represent residents’ needs.
Monitor residents’ status across disciplines and provide input and feedback.
Communicate effectively using person-centered approaches in verbal and written formats.
Demonstrate leadership in interdisciplinary interactions.
Maintain compliance with CMS/ICF/IID regulations, facility policies, and procedures.
Monitor delivery of supports for people with disabilities.
Prepare reports using MS Office products and databases.
Complete the facility’s Pre-Service training program, including CPR, First Aid, medication administration, nutritional management, and physical/behavioral management.

Benefits

Health, vision, and dental insurance, with multiple plan choices.
Health and dependent care flexible spending accounts.
13 paid holidays.
Paid time off, including sick leave, family personal leave, annual leave, and parental leave.
Life and long-term care insurance.
Virginia Retirement System 401(a) defined benefit plan and the Commonwealth’s deferred compensation plan.
Short-term and long-term disability benefits.
Employee assistance program.
Wellness programs and employee discounts.
Career advancement opportunities.