Residential Supervisor/QIDP
About The Position
Southeastern Virginia Training Center (SEVTC), an intermediate care facility operated by the Virginia Department of Behavioral Health and Developmental Services, is seeking a Residential Supervisor/QIDP to serve as a Support Coordinator/QIDP and member of the Personal Support Team. The position coordinates person-centered plans, active treatment, and activities for 5–10 individuals with intellectual and developmental disabilities, and oversees the effective operation of a residential home. The role supervises direct care staff across three shifts, including scheduling, training, timekeeping, evaluations, performance oversight, and staffing coverage. It also includes administrative and home-maintenance responsibilities, participation as team lead in interdisciplinary meetings, monitoring residents’ status across disciplines, and ensuring compliance with CMS/ICF/IID regulations and facility policies and procedures. SEVTC provides person-centered services intended to support individuals’ independence, dignity, and community living. Continued employment requires successful completion of the facility’s Pre-Service training program, including CPR, First Aid, medication administration, nutritional management, and physical/behavioral management.
Requirements
- Knowledge of characteristics, behaviors, and common medical conditions of people with intellectual and developmental disabilities.
- Knowledge of Medicaid licensure standards.
- Skills in developing systematic packages of programmatic and medical supports to address individuals’ needs.
- Ability to facilitate a team of professionals and paraprofessionals to provide functional, focused support for individuals.
- Knowledge of the Person-Centered Planning Process and Person-Centered Thinking.
- Effective oral and written communication skills and strong interpersonal skills.
- Basic computer skills, including use of a keyboard and mouse.
- Advanced computer skills, including thorough knowledge of Microsoft Office and ability to navigate an Electronic Health Record with minimum assistance after training.
- Ability to work with a diverse clientele, including individuals with intellectual, developmental, and behavioral disabilities.
- Ability to work in a fast-paced team environment and independently carry out instructions and directives.
- Ability to maintain strict confidentiality when handling sensitive matters.
- Ability to perform tasks independently and meet deadlines; organize and maintain workflow efficiently; and work accurately with details.
- Ability to meet the physical demands of the job, with or without reasonable accommodation, including standing, bending, walking, pushing/pulling, lifting up to 50 pounds, providing support during daily personal care, and intervening with aggressive behaviors.
- Experience monitoring support delivery for people with disabilities.
- Valid driver’s license.
- Prior supervisory and/or leadership experience.
- Bachelor’s degree in a behavioral, social science, or human service field, such as Special Education, Recreation Therapy, Psychology, Nursing, or Social Work.
- Must meet the requirements of a Qualified Intellectually Disabled Professional (QIDP).
Nice To Haves
- Extensive supervisor experience.
Responsibilities
- Coordinate person-centered plans, active treatment, and activities for 5–10 individuals.
- Supervise direct care staff across three shifts, including scheduling, training, evaluations, and performance oversight.
- Manage staffing coverage through advanced scheduling and adjustments as needed.
- Monitor and manage staff overtime, punctuality, and leave usage.
- Provide direct supervision to staff in the home, including training, timekeeping, and evaluations.
- Ensure administrative upkeep and maintenance of the home.
- Serve as team lead in interdisciplinary meetings and represent residents’ needs.
- Monitor residents’ status across disciplines and provide input and feedback.
- Communicate effectively using person-centered approaches in verbal and written formats.
- Demonstrate leadership in interdisciplinary interactions.
- Maintain compliance with CMS/ICF/IID regulations, facility policies, and procedures.
- Prepare reports using MS Office products and databases.
- Complete the facility’s Pre-Service training program, including CPR, First Aid, medication administration, nutritional management, and physical/behavioral management, as required for continued employment.
Benefits
- Health insurance with multiple plan choices.
- Vision insurance.
- Dental insurance.
- Health and dependent care flexible spending accounts.
- 13 paid holidays.
- Paid time off, including sick leave, family personal leave, annual leave, and parental leave.
- Life insurance.
- Long-term care insurance.
- Membership in the Virginia Retirement System (401(a) defined benefit plan).
- Commonwealth deferred compensation plan.
- Short-term and long-term disability benefits.
- Employee assistance program.
- Wellness offerings.
- Employee discounts.
- Career advancement opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
