Residential Serviceman - Electrical Journeyman

Baker Electric•IA-Des Moines US-IA-Des Moines, IA

2d•Onsite

About The Position

Baker Electric is hiring a Residential Serviceman to provide short-order service and warranty calls for residential homes. The role focuses on customer satisfaction and involves communicating with customers about expectations and completed work. The position is based in Des Moines, Iowa, is full-time, non-exempt, and union, and requires willingness to join IBEW Local Union 347. The employee reports to the Residential Division Manager.

Requirements

At least 5 years of related experience; a licensed electrician is preferred.
High school diploma or GED.
Completed a DOL/BAT apprenticeship program.
Must pass a background check.
Valid driver's license.
Ability to work independently, schedule work, and prioritize jobs.
Effective communication skills.
Ability to troubleshoot electrical issues and provide accurate assessments.
Ability to install power systems, including lighting, fire protection, security, and data systems.
Ability to build and install control panels and maintain systems.
Experience finding and repairing faults in electrical apparatus and circuits.
Ability to verify installation compliance and functionality.
Ability to manage material estimates.
Willingness to join IBEW Local Union 347.

Nice To Haves

Licensed electrician.

Responsibilities

Work with dispatch and customers to determine project scope and schedule jobs.
Travel to project sites to resolve issues or assess projects and installation concerns.
Troubleshoot electrical equipment and systems and coordinate with the team to identify needs and materials.
Schedule jobs based on materials, job lists, and customer expectations.
Install, repair, maintain, and test residential electrical systems in support of company safety and operational objectives.
Coordinate with customers at job completion to verify the work performed.
Provide billing details and invoices to customers and the Residential Project Manager Assistant.
Maintain confidentiality of work and project information.
Escalate critical or sensitive issues to project managers or company leaders and recommend resolutions.
Perform other related duties as assigned.