Plumbing Service Technician

Freedom Air and Plumbing•Horsham, PA

About The Position

The Residential Service Plumber diagnoses plumbing issues, performs repairs and installations, and helps homeowners understand their options. The role emphasizes quality workmanship, professional service, clear communication, and treating customers’ homes with care and respect. The plumber works closely with dispatch and branch leadership and is provided with a fully stocked company truck and company-provided tools. Multiple full-time shifts are available; specific shift availability and hours will be discussed during the interview process.

Requirements

  • Three or more years of residential plumbing experience.
  • Strong knowledge of residential plumbing systems, tools, and installation and repair techniques.
  • Strong diagnostic and troubleshooting skills.
  • Ability to read and interpret blueprints, technical drawings, and specifications.
  • Excellent customer service and communication skills.
  • A strong work ethic and commitment to quality workmanship.
  • A professional, positive, and team-oriented approach.
  • High school diploma or equivalent.

Nice To Haves

  • Experience using ServiceTitan.
  • Relevant trade school training or plumbing certifications.

Responsibilities

  • Diagnose, troubleshoot, service, and repair residential plumbing systems.
  • Install and repair piping, fixtures, water heaters, and related plumbing components.
  • Perform plumbing maintenance and identify potential issues.
  • Explain findings, recommended solutions, and service options clearly to homeowners.
  • Complete work safely and in accordance with applicable plumbing codes and company standards.
  • Maintain company-provided tools, equipment, and the service vehicle.
  • Accurately document work performed and relevant job details.
  • Communicate effectively with customers, dispatchers, and team members.
  • Protect customer property and maintain clean, organized work areas.

Benefits

  • Performance-based incentives, with annual earning potential of $130,000+.
  • Sign-on bonus up to $2,500.
  • Fully stocked company truck and fuel card.
  • Company-provided tools.
  • Paid technical training and certifications.
  • Career development and advancement opportunities.
  • Medical, dental, and vision insurance.
  • 401(k) with company match.
  • Paid time off and paid holidays.
  • Supportive branch leadership.
  • Team events and employee appreciation.
  • Steady, year-round residential and light commercial work.
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