About The Position

Hurley & David (HD Air), a residential plumbing, heating, and air conditioning services company based in Springfield, Massachusetts, is hiring a Residential Service Plumber. The plumber diagnoses, troubleshoots, and repairs residential plumbing systems; performs preventive maintenance and inspections; and services or replaces plumbing fixtures, water heaters, and related equipment. The role also involves providing homeowners with expert recommendations and delivering professional customer service while maintaining high standards of safety, quality, and workmanship. The position offers full-time, year-round work, company-provided tools and equipment, and opportunities for training, professional development, certifications, and career advancement. Compensation is advertised at up to $55 per hour, with a sign-on bonus of up to $10,000 for qualified candidates and performance-based incentives. The company states that top-performing plumbers earn more than $100,000 annually.

Requirements

  • Massachusetts Journeyman Plumbing License (required).
  • Valid driver's license.
  • Professional appearance and customer-focused attitude.
  • Excellent communication and customer service skills.
  • Dependable, motivated, and committed to quality workmanship.

Nice To Haves

  • Residential service plumbing experience is preferred.

Responsibilities

  • Diagnose, troubleshoot, and repair residential plumbing systems.
  • Perform preventative maintenance and plumbing inspections.
  • Service and replace plumbing fixtures, water heaters, and related equipment.
  • Provide homeowners with expert recommendations and solutions.
  • Deliver exceptional customer service and professionalism on every call.
  • Maintain high standards of safety, quality, and workmanship.

Benefits

  • Up to $10,000 sign-on bonus for qualified candidates.
  • Performance-based bonus and incentive opportunities.
  • Company-provided tools and equipment.
  • More than 150 hours of paid training annually.
  • Ongoing technical and professional development.
  • Support for additional certifications and licensing.
  • Career advancement opportunities and a promote-from-within culture.
  • Medical, dental, vision, and life insurance.
  • Short-term and long-term disability coverage.
  • Paid time off and paid holidays.
  • 401(k) with company matching contributions.
  • Employee discount programs.
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