Residential Service Electrician

Elemental Electric • Denver, CO

3d • Onsite

About The Position

Elemental Electric is hiring a Residential Service Electrician for its growing residential service division in the Denver Metro Area. The electrician is the first point of response for residential service calls, assessing issues at customers’ homes, presenting clear options and accurate estimates, completing repairs and installations when feasible, and helping grow the division through memberships, reviews, and referrals. The position focuses on customer experience, recurring business, and long-term customer relationships. Service demand is highest on evenings and weekends, and the schedule is built around those days.

The role involves scheduled and emergency service calls and work on residential electrical systems and equipment, including panels, circuits, devices, lighting, surge protection, EV chargers, and generators. The electrician manages customer interactions from scheduling and updates through work documentation, approvals, and on-site payment collection using Podium. Work must comply with the National Electrical Code and applicable state and local codes.

Elemental Electric is an established Colorado electrical contractor serving residential and commercial customers throughout the Denver Metro Area. It uses Podium for customer communication, scheduling, service tickets, and payment collection, as well as HubSpot CRM, digital marketing programs, and an established customer base. The company is building its residential service organization and offers opportunities to advance into Lead Service Electrician, Residential Service Manager, and division leadership roles.

Requirements

• Active Colorado Residential Wireman License; Journeyman license preferred.
• At least 3 years of residential electrical experience, including at least 2 years in customer-facing service work.
• Strong troubleshooting and diagnostic skills.
• Excellent communication and customer service skills.
• Ability to manage multiple calls, prioritize, and work independently.
• Availability for weekend service days.
• Valid Colorado driver’s license and clean driving record.

Nice To Haves

• Journeyman license.
• Experience with Podium or similar scheduling, service, and payments software.
• Residential sales or membership program experience.
• Existing customer or referral relationships in the Denver Metro area.

Responsibilities

• Respond promptly and professionally to scheduled and emergency residential service calls.
• Diagnose and troubleshoot residential electrical problems.
• Complete feasible repairs and installations on site, including panels, circuits, devices, lighting, surge protection, EV chargers, and generators.
• Ensure work complies with the NEC and state and local codes.
• Explain issues clearly to customers and present good, better, and best options with accurate pricing.
• Manage each customer interaction in Podium, including scheduling, updates, work documentation and approvals, and on-site payment collection.
• Follow up with customers and resolve concerns professionally.
• Earn five-star reviews and repeat business.
• Enroll customers in membership and maintenance programs.
• Identify additional service and upgrade opportunities on each call.
• Generate referrals from homeowners, property managers, realtors, and community contacts.
• Help train future service team members as the division grows.

Benefits

• Performance bonuses for memberships, customer reviews, and customer-generated leads.
• Company service vehicle, tools, and equipment.
• Medical, dental, and vision insurance.
• Disability insurance.
• 401(k) with immediate company match.
• Training and career development incentives up to $2,100 annually.
• Advancement opportunities into Lead Service Electrician, Residential Service Manager, and division leadership roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed