Residential Sales Consultant l

Service Experts•Grand Island, NE

12d

About The Position

The Residential Sales Consultant I applies general knowledge while developing skills through structured outside sales assignments. The role follows common practices and procedures to meet deadlines and achieve goals, with direction and guidance from others. The consultant presents residential HVAC and water heater products and services to new and established customers, using a consultative approach to support customer retention and satisfaction. The position also develops prospective customer and referral relationships, initiates calls to generate sales, collaborates with onsite technical team members to promote customer satisfaction, and stays informed about industry trends, service methods, systems, and technology. Candidates should be ambitious, results-oriented, and self-motivated, with the ability to recommend customer-focused solutions, prepare proposals, negotiate, and close sales. The posting lists at least a high school degree or GED as a qualification, while also noting a bachelor's degree as preferred and listing a bachelor's degree in the supplementary minimum-education details. Service Experts offers competitive pay with incentive opportunities, paid time off and company holiday pay, insurance and retirement benefits, supplemental benefits, training, and career development opportunities. Service Experts is an equal opportunity employer and provides reasonable accommodations during the application and hiring process upon request.

Requirements

At least a high school degree or GED; supplementary posting details list a bachelor's degree as the minimum education.
Prior sales experience; direct-to-consumer selling experience is preferred.
Strong selling and business-development skills.
Ability to communicate concepts effectively to a variety of audiences.
Demonstrated commitment to high-quality, customer-focused service.
Excellent interpersonal skills and ability to understand customer concerns and translate them into business solutions.
Valid driver's license with an acceptable driving record.
Ability to consistently demonstrate a positive attendance record.
Availability to work flexible hours and on-call shifts as needed.
Ability to climb ladders and/or attic stairs and maneuver in attics, basements, and crawl spaces to access HVAC units, assess customer requirements, and take measurements.

Nice To Haves

Bachelor's degree.
Related professional sales certifications.
Direct selling experience with consumers.

Responsibilities

Present residential HVAC and water heater product and service comfort options to new and established customers.
Use a consultative sales approach focused on customer retention and satisfaction.
Build relationships with prospective customers and referral sources, and initiate calls to generate sales.
Collaborate onsite with technical team members to promote and ensure a 100% customer satisfaction experience.
Stay current on industry trends, service methods, systems, and technology available in the market and business.