Residential Quality & Environment Specialist

Apis Services Inc• PA, US, PA

22d•Onsite

About The Position

The Residential Quality & Environment Specialist is a hands-on, field-based professional who visits residential homes, evaluates environmental conditions, and takes action to improve cleanliness, organization, safety, and overall appearance. The role includes conducting room-by-room assessments, carrying out routine cleaning and organizational improvements, correcting routine deficiencies when safe and appropriate, documenting findings and corrective actions with mobile tools, and coordinating follow-up on maintenance or other concerns. The specialist helps keep homes welcoming, home-like, and inspection-ready while respecting residents’ privacy, dignity, belongings, and routines. The typical field expectation is approximately three homes per day or 15 per week, adjusted for travel, property conditions, and corrective work; quality and meaningful resolution take priority over visit count.

Requirements

High school diploma or GED.
Strong attention to detail and a proactive, solutions-oriented mindset.
Willingness and ability to perform hands-on cleaning and organizational tasks.
Excellent time management, communication, and problem-solving skills.
Ability to work independently and travel between multiple residential locations.
Valid driver’s license and ability to meet applicable company driving requirements.
Comfort using smartphones, electronic checklists, and documentation systems.

Nice To Haves

Experience in housekeeping, residential services, facilities support, property management, quality inspections, or a related field.
Experience working in environments supporting individuals with intellectual or developmental disabilities.

Responsibilities

Conduct comprehensive, room-by-room assessments of residential homes, including kitchens, bathrooms, bedrooms, living spaces, storage areas, and other household environments.
Perform routine cleaning, sanitizing, organizing, and housekeeping improvements during visits.
Identify and address environmental concerns affecting cleanliness, safety, comfort, and home presentation.
Resolve routine housekeeping and organizational deficiencies immediately whenever safe and appropriate.
Document findings, corrective actions, and outstanding concerns using mobile inspection tools.
Coordinate with residential leadership, maintenance, facilities, and cleaning vendors to address deficiencies requiring additional support.
Follow up on outstanding issues to verify they have been fully resolved.
Escalate urgent safety hazards and concerns to appropriate leadership teams.
Help maintain residential homes in a state of continuous inspection readiness.
Identify recurring housekeeping, environmental, and maintenance challenges and recommend practical improvements.
Respect residents’ privacy, dignity, personal belongings, and daily routines.
Collaborate with residential teams to promote consistent quality standards.
Travel between multiple residential locations; typical field expectation is approximately three homes per day or 15 homes per week, adjusted for circumstances.