Quality Assurance Manager, Environment Testing

Eurofins•Horsham, PA

13h•$65,000 - $80,000

About The Position

The Quality Assurance Manager oversees quality operations for the Philadelphia business, including service centers. The role provides leadership and coaching to staff, contributes to company planning and goal setting, ensures adherence to government regulations, sustains quality improvement, and develops quality policies. The manager also advises laboratories and clients on quality and compliance issues and keeps up to date with changing regulatory and industry requirements. This is a full-time position with a Monday–Friday schedule from 8 a.m. to 5 p.m., with additional time as needed. Candidates must live within a commutable distance of Horsham, Pennsylvania. The stated compensation range is $65,000–$80,000 per year, depending in part on experience and qualifications.

Requirements

Bachelor's degree in Chemistry or Biology.
Environmental Microbiology experience.
At least 3 years of Quality Assurance experience in environmental testing or a similar industry.
Authorization to work indefinitely in the United States without restriction or sponsorship.
Professional working proficiency in English, including reading, writing, and speaking.
Expertise in laboratory quality operations and the regulatory environment.
Leadership ability, including direct management of Group Leaders if applicable and other non-management department employees.
Sound reasoning, decision-making, and problem-solving skills.
Good judgment and flexibility when dealing with others.
Ability to coordinate multiple priorities and manage stress in oneself and others.
Effective written and oral communication skills.
Ability to manage others' work and see projects through to completion.
Ability to translate government regulations into laboratory policies and processes.
Ability to use planning, organization, and work-management tools.
Dedication to quality, ethics, and customer service.

Responsibilities

Demonstrate and promote the company vision.
Maintain regular attendance and punctuality.
Ensure the quality policy program is understood, implemented, and maintained throughout the organization, and identify, prevent, or correct departures from the quality system.
Ensure corrective actions are appropriate and follow-up requirements are completed.
Encourage employee participation in process improvement initiatives.
Handle agency and client audits, visits, and phone calls; prepare client letters; and attend some local and national industry meetings.
Monitor the regulatory climate, assist technical operations with interpretation, and advise on appropriate laboratory policy adjustments.
Perform functions in support of and in compliance with state and federal employment regulations.
Coach and mentor members of the quality team.
Oversee the regulatory training program and assist with or deliver departmental and corporate training as needed to meet regulatory expectations and ensure compliance.
Work with operations and clients to resolve challenging or complex issues, negotiate appropriate positions or compromises, and offer compliance options.
Identify and drive system improvements and diagnose complex issues.
Conduct activities safely and efficiently.
Perform other duties as assigned.