Quality Assurance Manager, Environment Testing

Eurofins USA Environment Testing•Horsham, PA

About The Position

The Quality Assurance Manager oversees quality operations for Eurofins Environment Testing’s Philadelphia business, including its service centers. The role provides leadership and mentoring to staff, contributes to short- and long-term planning and goal setting, supports adherence to government regulations, and advances quality improvement and policy development. The manager consults with laboratories and clients on quality and compliance matters and keeps current with changing regulatory and industry requirements. The position is full-time, Monday through Friday, 8 a.m. to 5 p.m., with additional time as needed. Candidates must live within a commutable distance of Horsham, Pennsylvania. The advertised compensation range is $65,000–$80,000, depending on experience in quality assurance, environmental work, and chemistry or biology. Visa sponsorship is not offered. Offers are contingent on successful completion of a pre-employment drug screen and background check.

Requirements

Bachelor’s degree in Chemistry or Biology.
Environmental Microbiology experience.
At least 3 years of Quality Assurance experience in environmental testing or a similar industry.
Authorization to work indefinitely in the United States without restriction or sponsorship.
Professional working proficiency in English, including reading, writing, and speaking.
Expertise in laboratory quality operations and the regulatory environment.
Leadership, self-confidence, and ability to manage the work of others and see projects through to completion.
Sound reasoning, decision-making, problem-solving, and judgment.
Flexibility in dealing with others and ability to coordinate multiple priorities.
Effective written and oral communication.
Ability to translate government regulations into laboratory policies and processes.
Ability to use planning, organization, and work-management tools.
Ability to manage stress in oneself and others.
Dedication to quality, ethics, and customer service.

Responsibilities

Demonstrate and promote the company vision, and maintain regular attendance and punctuality.
Ensure the quality policy program is understood, implemented, and maintained throughout the organization; identify, prevent, or correct departures from the quality system.
Ensure corrective actions are appropriate and follow-up requirements are completed.
Encourage employee participation in process improvement initiatives.
Handle agency and client audits, visits, and phone calls; prepare client letters; and attend some local and national industry meetings.
Keep abreast of regulatory developments, help technical operations interpret requirements, and advise on adjustments to laboratory policy as appropriate.
Perform functions in support of and in compliance with state and federal employment regulations.
Coach and mentor members of the quality team.
Oversee the regulatory training program and assist with and present departmental and corporate training as needed to meet regulatory expectations and ensure compliance.
Work with operations and clients to resolve challenging or complex issues, negotiate appropriate positions or compromises, and offer compliance options.
Identify and drive system improvements and diagnose complex issues.
Conduct activities safely and efficiently.
Perform other duties as assigned.
Provide leadership and direct management of Group Leaders, if applicable, and other non-management employees in the department.
Participate in short- and long-term planning and goal setting for the company.